Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Rachelle Peterson

Fort Worth
Rachelle  Peterson

Summary

Qualified department administrator with extensive experience managing departmental operations and
facilitating cross-functional collaboration. Proven track record in streamlining processes and enhancing team
productivity. Developed skills in fast-paced medical setting, focusing on patient care coordination and efficient
schedule management. Excels in communication, organization, and problem-solving, adaptable to new
environments. Looking to transition into management, bringing valuable transferable skills for diverse
professional opportunities.

Overview

2026
years of professional experience

Work History

Fort Worth ENT

Surgery Department Administrator
12 2016 - Current

Job overview

  • Manage departmental processes and coordinate with office management and providers.
  • Manage staff in the surgery department and train new employees, promoting a supportive team atmosphere
    and helping ensure consistent standards of care.
  • Streamline communication between surgeons, patients, reps and hospital staff for seamless surgery
    coordination.
  • Verify insurance coverage and benefits and communicate directly with patient for timely scheduling of clinic appointment and surgery procedure.
  • Obtain pre-authorizations ahead of scheduled surgeries.
  • Obtain appeals for denied pre services procedures
  • Calculate surgeon fees and explain cost and insurance benefits with patients
  • Collect payments
  • Customer service

Fusion Women's Health And Wellness Medspa

Medical Assistant
10.2011 - 12.2016

Job overview

  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations as well as dictate for physician.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Returned patient calls.
  • Assisted in payroll.
  • Ordered medical supplies and maintained inventory of medspa supplements and skincare line.
  • Assisted physician during gynecological procedures and hormone pellet placement.

Mercy

Medical Assistant
03.2002 - 10.2011

Job overview

• Sanitized, restocked, and organized exam rooms and medical equipment.
• Obtained client medical history, medication information, symptoms, and allergies.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Performed medical records management, including filing, organizing and scanning documents.
• Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
• Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
• Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.

Education

Texas Tech University Health Science Center

Bachelor of Science in Healthcare Administration
05.2025

Tarrant County College

Associates Degree from Liberal Arts
05.2022

Oklahoma Health Academy

Medical Assistant
2021

Skills

  • Verifying insurance
  • Obtaining prior authorizations and appeals
  • Calculate surgeon fees and collect money
  • Surgery Scheduling
  • EHR systems expertise
  • Dependable and Responsible
  • Multitasking Abilities
  • Flexible and Adaptable
  • Facility coordinating
  • Experience with google sheets and google docs

Timeline

Medical Assistant

Fusion Women's Health And Wellness Medspa
10.2011 - 12.2016

Medical Assistant

Mercy
03.2002 - 10.2011

Texas Tech University Health Science Center

Bachelor of Science in Healthcare Administration

Tarrant County College

Associates Degree from Liberal Arts

Oklahoma Health Academy

Medical Assistant

Surgery Department Administrator

Fort Worth ENT
12 2016 - Current
Rachelle Peterson