Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rachelle Piper

Bend,NJ

Summary

Dynamic Grocery Clerk with proven expertise in customer service and attention to detail, honed across roles at Local Acres Marketplace and other leading stores. Excelled in enhancing customer satisfaction and loyalty through efficient service and problem-solving skills. Adept at cash handling and inventory management.

Overview

27
27
years of professional experience

Work History

Grocery Clerk

Local Acres Marketplace
11.2023 - Current
  • Stocked shelves and organized merchandise displays for easy retrieval.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
  • Processed refunds and exchanges in accordance with company policy.
  • Operated cash register to record transactions accurately and efficiently.
  • Used POS system to enter orders, process payments and issue receipts.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Learned duties for various positions and provided backup at key times.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Assisted customers in finding desired items quickly, enhancing shopping experience and customer loyalty.
  • Updated pricing and signage for sales and promotions, ensuring accuracy and compliance.
  • Maintained clean and inviting store environment, contributing to enhanced customer experience.
  • Managed return process for unsatisfied customers, ensuring positive resolution.
  • Provided feedback to management on customer needs and inventory issues, contributing to store improvement.

Grocery Clerk

Albertsons Grocery Store
09.2022 - 11.2023
  • Stocked shelves and organized merchandise displays for easy retrieval.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Pleasantly greeted customers and provided prompt and courteous service.

Grocery Clerk

Nob Hill Foods
01.2020 - 09.2022
  • Stocked shelves and organized merchandise displays for easy retrieval.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Ensured proper storage conditions for perishable items, resulting in reduced spoilage rates.
  • Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
  • Communicated with customers and staff politely and professionally to uphold store standards.
  • Addressed customer complaints and concerns, providing mutually beneficial solutions.
  • Improved customer satisfaction by providing efficient and friendly service at the checkout counter.
  • Utilized problem-solving skills to address unique situations or challenges within the store environment effectively.

Grocery Clerk

Lucky/ Albertsons
01.1998 - 01.2020
  • Stocked shelves and organized merchandise displays for easy retrieval.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
  • Pleasantly greeted customers and provided prompt and courteous service.

Education

Nevada Union High School
Grass Valley, CA
1998

Skills

  • Customer service
  • Attention to detail
  • Teamwork and collaboration
  • Excellent communication
  • Customer service-focused
  • Assisting customers
  • Customer Service-oriented
  • Cashier experience
  • Opening and closing procedures
  • Order filling
  • Inventory counts
  • Payment processing
  • Accurate cash handling
  • Deductive reasoning
  • Resupplying cash register lines
  • Willingness to learn

Timeline

Grocery Clerk

Local Acres Marketplace
11.2023 - Current

Grocery Clerk

Albertsons Grocery Store
09.2022 - 11.2023

Grocery Clerk

Nob Hill Foods
01.2020 - 09.2022

Grocery Clerk

Lucky/ Albertsons
01.1998 - 01.2020

Nevada Union High School

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Rachelle Piper