Rachelle Renfroe
Placerville,CA
Summary
Personable crew member/shift lead with 3 plus yrs experience in the fast food industry. Skilled in managing, opening, and closing shifts, operating cash registers and preparing food in a fast paced environment.
Overview
10
10
years of professional experience
Work History
Shift Lead Manager
Jack in the Box
Placerville, CA
09.2018 - 08.2020
- Friendly customer service with reputable drive thru service
- Safe Food preparation and handling, cooking, daily food safety checks and restocking
- Assigning Employees breaks and lunches
- Productive new employee training, as well as overseeing employees daily customer service
- Safe temperature knowledge and follow through for food service along with bi-hourly logs
- Management of cash drawers, petty cash, drawer closing, handling, and assignments, as well as safe drops
Cardholder Serv. Customer Serv. Rep.
Bank of America
Carmichael, CA
01.2014 - 01.2018
- Identified needs of customers promptly and efficiently.
- 5 screen multi functioning phn/cpu customer service Rep. for pre-paid card banking
- Identify customer with 3 point verifying procedure for account information and assistance
- Fraud identification, and reporting procedure
- Balance transfers, balance inquiries, pin change assist, deposit statement scheduling, deposit and transaction information, as well as western union money transfers, and card canceling and ordering
Caregiver/Attendent
Scott Gudmunson
Placerville, CA
12.2023 - 01.2024
- Accompany client to doctors' offices/ trips outside home.
- Transport assist to medical appointments and assist with errands.
- Companionship for client to feel safe, lowering anxiety and loneliness
- Took initiative to ensure all his tasks were completed that had been incomplete.
- organization and cleaning, grocery shopping, cooking, and upkeep of home indoor and out.
Education
Caadac - A.O.D
Intercoast College
Sacramento, Ca04-2010
High School Diploma -
Placer High School
Auburn, CA07-1993
Skills
- Reputable customer Service
- Cash handling/Management
- Food prep/Cook/Stock
- Enthusiastic team member
- Team Management
- Resolution of customer complaints
- Conflict Management
- Food safety coordination
Timeline
Caregiver/Attendent
Scott Gudmunson
12.2023 - 01.2024
Shift Lead Manager
Jack in the Box
09.2018 - 08.2020
Cardholder Serv. Customer Serv. Rep.
Bank of America
01.2014 - 01.2018
Caadac - A.O.D
Intercoast College
High School Diploma -
Placer High School
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