Rachelle Roulhac

• Key responsibilities, including data entry, filing, managing correspondence (email/ letters), Scheduling and handling office supplies. I am the go to person behind the scene Alston assisting with reports records, manage maintenance and greeting visitors computer system such as important and updating data input format with spreadsheets, creating documents, checking emails processing schedules vacation time Microsoft Word documents and various functions and features on the compute system familiar, copy machines, working closely with the supervisors, as well as the management team, and coworkers in the facility. Supplies, incoming and outgoing mail to be delivered to the management as well as the supervisors and employees.
• Coordinated schedules and meetings for executives, ensuring efficient time management.
• Managed office supplies inventory, streamlining procurement processes to enhance operational efficiency.
• Assisted in preparing reports and presentations, maintaining accuracy and clarity of information.

Responsible for receiving sorting and scanning, dispatching, secure, and high - value or sensitive registered mail, ensuring strict chain-of-custody. Duties include signature of a male updating tracking system, balancing inventory at shift-end,and verifying registered items to prevent theft or loss.

Sorted and distributed incoming mail according to established protocols.

Operated sorting machines and utilized software for efficient processing.

Maintained inventory of mailing supplies to ensure uninterrupted operations.

• Processing Operations
• description: automation clerk: perform any combination of tasks in a post office, Such as letters and parce; Use Machines to sort and Prepare mail for distribution, Responsible for processing of incoming and outgoing mail, Prepare outgoing mail for pickup, I have also work on Various of machines; DBCS-AFCS.
• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.

• Collated, bundled, and transferred processed mail across different areas, while managing heavy packages weighing as much as 70 pounds.
• Conducted quality checks on processed mail to maintain accuracy and compliance standards.
• Mail processing clerk collated, bundled, and transferred processed mail between areas.

• Supervised sales associates, managing a staff of nine; executed opening and closing procedures. Met sales goals across various categories and delivered effective sales presentations. I learned features and benefits of merchandise working closely with the store manager and providing superb customer satisfaction in both sales and repairs. I have a consistent work ethic. Handled invoices and performed various bookkeeping duties. Maintain shrinkage by showing one piece of merchandise at a time no more than two pieces at a time value at $3000.
• Assisted in managing daily operations, ensuring smooth store functionality.
• Supported team by training new staff on sales techniques and customer service standards.
• Executed inventory management processes, maintaining accurate stock levels and visual displays.

• Supervised sales associate staff of sixteen, facilitating communication with upper management. Prepared all weekly work schedules, recorded sales goals, and tracked associate staff attendance records. Improved inventory control by reducing shrinkage by 1.5%. Coordinated timely movement of merchandise to maintain workflow. Ensured proper merchandising on the sales floor - from set-up to clearance - according to seasonal requirements. Monitored customer satisfaction with new merchandise, addressing feedback to enhance experience.

Developed and implemented operational strategies to optimize inventory management processes.

Led cross-functional teams to improve customer service initiatives in-store.

Streamlined training programs for new staff, enhancing onboarding efficiency and retention rates.