Rachelle Schmool
Lakewood,NJ
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Devoted to giving every customer a positive and memorable experience.
A great team player with a focus on helping all coworkers achieve professional goals.
Overview
11
11
years of professional experience
Work History
Business Manager
The Napkin Shoppe
Lakewood, NJ
10.2023 - 12.2023
- Interacted with customers and vendors with utmost professionalism to solve various problems.
- Prepared staff work schedules and assigned team members to specific duties.
- Used variety of software packages to support sales functions.
- Used excellent verbal skills to engage customers in conversation when face-to-face or through phone conversations.
Sales Manager
Junee
Lakewood, NJ
05.2013 - 10.2023
- Reduced process gaps by hiring, supervising and coaching employees on sales strategies and protocols, optimizing performance, growth and profitability.
- Coached, developed and motivated team members to drive growth and development and achieve sales goals.
- Worked closely with senior management in developing long-term strategic goals for the company's growth.
- Promoted high customer satisfaction and established relationships with key customers, while maintaining existing customer base, through skilled service to both new and inactive customers.
- Recognized by management for providing excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Education
High School Diploma -
Meorot Bet Yaakov
Brooklyn, NY06-2011
Skills
- Employee Management and Motivation
- Staff Training
- Recruiting and Hiring
- Customer Service
- Operational Leadership
References
- June Aboksis 646-479-6174
- Sharon Sabbah 347-733-9920
- Mozelle Sarway 718-887-5027
Timeline
Business Manager
The Napkin Shoppe
10.2023 - 12.2023
Sales Manager
Junee
05.2013 - 10.2023
High School Diploma -
Meorot Bet Yaakov