Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Rachelle St Surin

Rachelle St Surin

Weston,FL

Summary

Results-driven insurance professional with expertise in life and health coverage. Skilled in building client relationships, assessing needs, and providing tailored solutions to protect financial security. Committed to delivering exceptional service and achieving sales goals.

Overview

12
12
years of professional experience

Work History

Licensed Sales Agent

Humana
Miramar, US
05.2018 - Current
  • Educate beneficiaries on how original Medicare and the plan works, including benefits, cost sharing, and levels of coverage
  • Enroll Medicare eligible prospects into Medicare advantage, Medicare supplement plans and prescription plans
  • Enroll customers into dental and vision plans

Customer Service/Processor

SmartTax
Pembroke Pines, US
02.2013 - 04.2018
  • Money transfers via Western Union and Cam.on and Cam, ensuring accurate and secure transactions.
  • Assisted clients with bill payments through MoneyGram and added phone minutes via UniTransfer and Ideal Tel.
  • Managed incoming and outgoing funds in a petty cash log and prepared deposits for bank transactions.
  • Processed new tax clients efficiently using ProSeries software, contributing to increased customer satisfaction.

Education

Associate of Arts - Business

Broward College
Fort Lauderdale, FL
06-2016

Skills

  • Detail-Oriented
  • Customer Service Excellence
  • Communication & Interpersonal Skills
  • Insurance Sales Expertise
  • Medicare Plan Enrollment
  • CRM Software Proficiency
  • Conflict Resolution

Languages

English

Haitian Creole

Timeline

Licensed Sales Agent

Humana
05.2018 - Current

Customer Service/Processor

SmartTax
02.2013 - 04.2018

Associate of Arts - Business

Broward College

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Rachelle St Surin