RACHELLE SWOPE
CU Medicine
Lakewood,CO
9
years of professional experience
Dynamic healthcare and IT professional with a proven track record of fostering strong relationships and enhancing communication among diverse stakeholders. Expertise in managing client inquiries, coordinating impactful training sessions, and driving physician and client engagement initiatives. Committed to delivering exceptional service and support to ensure optimal patient outcomes and organizational growth.
Work History
Physician Services Specialist
10 Months- Develop strong relationships with healthcare providers and internal teams.
- Coordinate training sessions for physicians on new services and protocols.
- Facilitate communication between physicians and administrative staff.
- Manage physician inquiries and resolved concerns efficiently.
- Organize networking events to enhance physician engagement and collaboration.
Client Success Manager
9 Months- Managed client relationships to ensure satisfaction and retention.
- Developed tailored solutions based on client needs and feedback.
- Facilitated onboarding processes for new clients and teams.
- Coordinated cross-functional teams to address client inquiries promptly.
Senior Client Acquisition Specialist
3 Years 1 Month- Engaged new clients through targeted outreach and relationship-building efforts.
- Facilitated onboarding processes for new clients to ensure smooth transitions.
- Managed client databases using CRM software for efficient tracking and communication.
- Provided timely support and information to clients regarding services offered.
Clinical Liaison and Surgery Scheduler
4 Years- Coordinated patient care plans with healthcare teams and service providers.
- Facilitated communication between patients, families, and medical staff.
- Educated patients on treatment options and healthcare services available.
- Managed referrals to specialists and follow-up appointments for patients.
Education
Bachelor of Science - Health And Exercise Sciences
Skills
Client relationship management
Patient care coordination
Project management
Data analytics
Customer retention
Stakeholder relationships
Marketing tools
Growth strategies
Timeline
Physician Services Specialist
CU Medicine
09.2025 - CurrentRead More
Client Success Manager
Gartner
09.2024 - 06.2025Read More
Senior Client Acquisition Specialist
Gartner
08.2021 - 09.2024Read More
Clinical Liaison and Surgery Scheduler
Panorama Orthopedics & Spine Center
07.2017 - 07.2021Read More
Colorado State University
Bachelor of Science from Health And Exercise Sciences
Read More