Rachelle Tolentino
Oroville,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Server
Mr. Sushi
Valencia, CA
06.2022 - 03.2024
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Server
Tokai Sushi
Valencia, CA
01.2020 - 04.2022
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Server
Oakmont Of Santa Clarita
Santa Clarita, CA
06.2016 - 12.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Fine Arts
College of The Canyons
Valencia, CAValencia High School
Valencia, CA05.2016
Skills
- Exceptional customer service
- Guest Engagement
- Hospitality service expertise
- Transactions and Cash Handling
- Staff Training
Timeline
Server
Mr. Sushi
06.2022 - 03.2024
Server
Tokai Sushi
01.2020 - 04.2022
Server
Oakmont Of Santa Clarita
06.2016 - 12.2019
Fine Arts
College of The Canyons
Valencia High School
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