Rachel Mezger
Hudson
Summary
Detail-oriented and passionate worker, skilled in clinical documentation and case management. Proven ability to maintain patient confidentiality while effectively coordinating care and supporting clients. Strong organizational skills and effective at prioritizing tasks and meeting deadlines.
Overview
7
7
years of professional experience
Work History
Assessment Therapist/Case Manager
Turning Point of Tampa
01.2025 - Current
- Provide supportive counseling services to detox clients
- Conduct psychosocial assessments, documenting patient information as well as completing an integrated summary
- Complete family calls and provide program information to family members
- Work closely with other therapeutic staff, nursing staff, and business development for continuity of care
- Continue to manage all correspondence related to Marchman Act court including reports and petitions
- Continue to assist clients with their FMLA and short-term disability claims as well as managing timeframes for potential extensions
- Work closely with other case management staff members to identify needs at the next level of care
Medical Records Coordinator/Case Manager
Turning Point of Tampa
09.2022 - 01.2025
- Audit client charts for completion and accuracy of documentation
- Scan referral data and ancillary data into client charts
- Completed records requests for providers as well as for clients in a timely manner while abiding by HIPAA law and CFR 42
- Provide formal written correspondence to probation officers, family members, and providers for clients and clinical staff
- Assist clients with filing FMLA, short-term disability, and leaves of absence
- Communicate efficiently with clinical staff regarding court dates for clients, as well as Marchman Act reports and petitions
- Assist with adding and revoking releases of information in client charts
- Assist clinical staff and medical staff with requesting records from other providers and facilities
- Assist clinical staff when needed with completing psychosocial assessments
- Participate in the Licensing and Accreditation and Performance Improvement committees
House Manager
Turning Point of Tampa
05.2019 - 09.2022
- Built and maintained positive client relationships
- Searched resident belongings prior to and during stays
- Used KIPU to document patient information and progress notes
- Observed, monitored, and recorded problem behaviors and communicated to clinical staff
- Took vital signs, observed self-administered medications
Assistant Manager
Haagen Dazs
06.2018 - 05.2019
- Offered hands-on assistance to customers
- Completed regular inventory counts to verify stock levels
- Monitored cash register and opened and closed drawer daily
- Assisted management with the hiring process through conducting interviews
- Maintained overall cleanliness of store
Education
Bachelor Of Arts - Psychology
Florida International University
Miami, FL12.2022
Skills
- Patient confidentiality
- Clinical Documentation
- Microsoft Office
- Organizational Skills
- Case Management
Timeline
Assessment Therapist/Case Manager
Turning Point of Tampa
01.2025 - Current
Medical Records Coordinator/Case Manager
Turning Point of Tampa
09.2022 - 01.2025
House Manager
Turning Point of Tampa
05.2019 - 09.2022
Assistant Manager
Haagen Dazs
06.2018 - 05.2019
Bachelor Of Arts - Psychology
Florida International University
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