Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers. I am very head strong and highly attentive to all of my duties. Longevity with a great company is my goal I love what i do helping people have a great shopping experience and also to uphold and enhance customers to return.
Maintaining a high standard of merchandising, placement, store signage, and display techniques to create an inviting atmosphere for customers. Recruiting, hiring, training, and developing store associates .I have strong communication skills, excellent time and productivity management skills and the ability to lift, bend, and move merchandise weighing up to 50lbs . Performing all opening and closing procedures, protecting all company assets, creative problem solving in the areas of:
Organized training sessions for new hires to familiarize them with the workplace environment. Maintaining a clean closing routine to ensure opening will be to high standards of the store manager. Printing all necessary paperwork and guidelines needed to maintain the standard of the company.
I provided excellent customer service and handled sales transactions. Greeting customers, helping them choose merchandise, and answering questions. Also maintaining a clean and organized work area, restocking merchandise and performing general housekeeping tasks.
I managed the cashier staff and overall operations on the front end of the store to provide excellent customer service. Helping customers navigate to products needed to complete projects, scheduling for all cashiers and assign tasks, training of new cashiers and coach and develop others.
This included performing assessments, administering medications, blood draws, providing wound care, assisting doctor with procedures, delegating tasks to other nurses and support staff to ensuring that all patients receive the highest quality of care.
I enjoy reading with my family we started our own book club so to speak.
Store manager of the quarter for 2021 and also in 2023.