Racquel Murrell
Jacksonville,NC
Overview
5
5
years of professional experience
Work History
Warehouse Associate
Amazon
11.2017 - 01.2023
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Customer Service Representative
RDI Marketing
01.2019 - 03.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma -
Campbell County High School
Alexandria, KY05.2018
Skills
- Customer Service
- Sales
- Microsoft Word
- Coordination
- Teamwork
- Organized
Timeline
Customer Service Representative
RDI Marketing
01.2019 - 03.2022
Warehouse Associate
Amazon
11.2017 - 01.2023
High School Diploma -
Campbell County High School