Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

DANIEL Quintana

Miami,FL

Summary

Dynamic Rental Broker at Elite Exotic Car Rentals Lv, adept at business growth and relationship management. Proven track record in negotiating favorable terms, enhancing client satisfaction, and expanding referral networks. Skilled in compliance requirements and dispute resolution, consistently delivering exceptional service and empowering clients to make informed financial decisions.

Personable Plumber possessing strong work ethic and desire to provide quality workmanship to residential customers. Experienced installer of new fixtures and piping systems for renovations.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

24
24
years of professional experience

Work History

Rental Broker

Elite Exotic Car Rentals Lv
04.2020 - Current
  • Developed strong relationships with clients, earning their trust and loyalty through consistent communication and portfolio updates.
  • Provided exceptional customer service, addressing any concerns or questions from clients promptly and professionally.
  • Negotiated favorable terms for clients during transactions, maximizing their profits in both buying and selling scenarios.
  • Answered inquiries and provided information to sales representatives, distributed appropriate paperwork, and fulfilled quote requests to deliver excellent customer support.
  • Cultivated a wide network of professional contacts, increasing referral business and expanding client base over time.
  • Educated clients on various investment options, empowering them to make informed decisions about their financial futures.
  • Prepared contracts and related documentation according to strict standards.
  • Effectively managed vehicle inventory for timely availability, ensuring a smooth rental process for customers.
  • Assisted in resolving conflicts or issues between customers and staff, fostering a positive work environment.
  • Improved customer satisfaction by providing exceptional service and addressing client concerns promptly.
  • Educated customers on rental policies, procedures, and fees while maintaining excellent customer relations.
  • Adhered strictly federal state regulations concerning driver's licenses insurance eligibility requirements fostering trust confidence among potential renters.
  • Handled maintenance and repair requests to keep properties in good condition and maintain renter satisfaction.
  • Screened customers by checking credit, employment and rental history to protect property owner investments.
  • Provided callers with product and customer service information to foster brand loyalty.

Store Clerk

Sherwin-Williams
03.2010 - 03.2011
  • Assisted customers by answering questions and fulfilling requests.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Assisted in maintaining a welcoming store atmosphere by keeping common areas clean, well-lit, and inviting for customers.
  • Assisted customer by locating items, processing payments, and carrying out heavy purchases.
  • Provided backroom support by organizing incoming shipments, tagging merchandise correctly, and restocking shelves as needed.
  • Promoted a positive shopping experience by greeting customers warmly, offering assistance promptly, and addressing concerns professionally.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Enhanced customer satisfaction by providing efficient and knowledgeable assistance in product selection and locating items.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Processed credit, debit and cash transactions correctly to obtain full payment of customer purchases.
  • Enhanced team communication, organizing brief daily meetings to discuss goals and share updates.
  • Handled customer complaints with professionalism, resolving issues to maintain positive store reputation.
  • Facilitated smooth workflow, coordinating with other clerks to manage peak times efficiently.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Plumber

Self-employeed
07.2007 - 12.2009
  • Repaired plumbing systems, components, and equipment.
  • Installed valves, hangers, supports, and flanges inside piping systems.
  • Installed new piping systems in various types of buildings following local building codes and regulations.
  • Performed regular maintenance on plumbing systems to prevent costly future repairs for customers.
  • Consistently met deadlines while maintaining high-quality craftsmanship throughout all stages of plumbing installations, repairs, or maintenance tasks.
  • Resolved emergency plumbing situations quickly and efficiently to minimize property damage for customers.
  • Mentored junior plumbers, sharing industry expertise to improve overall team performance.
  • Complied with state plumbing codes throughout duration of each project.
  • Independently worked on projects, while offering process coordination and cooperation with other teams.
  • Provided excellent customer service by addressing all client concerns and ensuring their satisfaction with completed work.
  • Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
  • Eliminated risks by correctly identifying potential safety hazards.
  • Improved customer satisfaction by efficiently diagnosing and repairing plumbing issues in residential and commercial properties.
  • Achieved faster project turnaround times by effectively prioritizing tasks based on urgency and complexity level of the job at hand.
  • Provided exceptional service, receiving numerous commendations from satisfied customers.
  • Adapted quickly to new plumbing technologies, staying ahead in industry.
  • Assisted with repairs to steam, drainage, and sewer lines.
  • Cut and drilled holes in walls to permit passage of pipes.

Banquet Server

94th Aero Squadron Restaurant Miami
01.2002 - 02.2007
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
  • Set up banquet tables and chairs based on event requirements.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
  • Carried out professional service, retaining polite and friendly approach at all times.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Worked with banquet manager to coordinate event set up and schedule.
  • Maintained a clean and organized dining area for optimal guest comfort and enjoyment.
  • Answered guest questions about event plans and food service choices.
  • Responded to guest inquiries and requests promptly and courteously.
  • Adapted to last-minute changes in event schedules or requirements, effectively modifying plans and maintaining service quality without any negative impact on guest experience.
  • Delivered outstanding service even during peak hours or challenging circumstances, receiving commendations from both clients and supervisors alike.
  • Upheld high standards of hygiene and cleanliness in all service areas, preventing potential health issues.
  • Supported successful execution of themed events, customizing service approach to match event style.
  • Increased guest satisfaction, professionally addressing and resolving any service-related issues swiftly.
  • Served meals to customers according to established guidelines.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Education

High School Diploma -

Miami Coral Park Senior
Miami, FL
05-2002

Skills

  • Business growth
  • Compliance requirements
  • Workplace training
  • Business relationship building
  • Sales technique development
  • Dispute resolution
  • Critical thinking
  • Profit management
  • Relationship management

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Rental Broker

Elite Exotic Car Rentals Lv
04.2020 - Current

Store Clerk

Sherwin-Williams
03.2010 - 03.2011

Plumber

Self-employeed
07.2007 - 12.2009

Banquet Server

94th Aero Squadron Restaurant Miami
01.2002 - 02.2007

High School Diploma -

Miami Coral Park Senior

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