Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Radford Smith

Chicago,IL

Summary

I would like to obtain a position within your organization, with a focus on management. SUMMARY OF QUALIFICATIONS: Highly skilled in developing excellent relationships with key decision-makers and business partners to support overall sales and marketing objectives, a flexible professional who enjoys learning new skills and quickly adapts to organizational changes. Strategic thinker, succinct communicator and hands-on manager with excellent presentations skills, and a consistent record of exceeding client expectations, articulate, friendly, and very effective working with people of different backgrounds, and temperaments, accurately records, remembers, and verbally communicate very detailed instructions. Exceptional command of the English language with especially strong writing skills, a patient listener who fully focuses on speakers and understands a variety of accents. Organizational and time management specialist, a dedicated and fair team leader, known for taking the initiative to address issues and develops solutions that improve daily operational flow and team effectiveness. Highly organized and enthusiastic, able to prioritize effectively to accomplish multiple tasks and complete projects under pressure.

Overview

40
40
years of professional experience

Work History

Executive Assistant

Apostolic Church of God
10.2012 - Current
  • The Apostolic Church of God has a congregation of twenty thousand members. As executive assistant, to our pastor I provided high level administrative support to him and our six assistant pastors, official board members and our staff. I am a skilled administrator and organizer capable of multitasking and delegating to ensure that the entire team, meet their day to day duties and responsibilities. As an executive assistant I was tasked screening calls, managing calendars, making travel arrangements, coordinating meetings and events, preparing reports, maintaining good community relations, supervising support staff, and using discretion when dealing with confidential information.

Account Operations Manager

Xerox Business Services
01.1992 - 06.2010
  • I was the primary client contact. My role was to develop, implement and deliver contracted services at client sites and other locations where services are performed. I also had full operational responsibility for assigned accounts to include labor utilization, materials management, equipment assets and inventories, and equipment service to achieve gross profit margin targets. I was required to monitor production processes to established quality standards. Coach and counsel team members on all operational processes. I was accountable for the recruiting, education, development and retention of team members. I was also responsible for maintaining a positive relationship with clients, peers, sales, administration and assist 2nd level manager and sales team in generating revenue and seeking additional business opportunities.

Production Control Coordinator

Xerox Business Services
01.1991 - 12.1991

Account Coordinator

Xerox Business Services
12.1989 - 12.1990

Account Associate

Xerox Business Services
10.1985 - 11.1989

Education

Business Administration Marketing

University of Illinois
01.1978

H.S. Diploma - Architectural Drafting

Chicago Vocational High School
01.1975

Skills

  • Executive support
  • Administrative support
  • Office management
  • Strong problem solver

Accomplishments

  • Planned corporate meetings, lunches and special events for groups of four hundred and employees.
  • Awarded a bonus in recognition of managing the addition of more than thirty two staff members from another company office location.

Timeline

Executive Assistant

Apostolic Church of God
10.2012 - Current

Account Operations Manager

Xerox Business Services
01.1992 - 06.2010

Production Control Coordinator

Xerox Business Services
01.1991 - 12.1991

Account Coordinator

Xerox Business Services
12.1989 - 12.1990

Account Associate

Xerox Business Services
10.1985 - 11.1989

H.S. Diploma - Architectural Drafting

Chicago Vocational High School

Business Administration Marketing

University of Illinois
Radford Smith