Radhi Soni
Summary
Self-motivated, team player with strong organizational and interpersonal skills. Have a proven record of surpassing sales targets always looking to learn new skills, take on extra responsibilities, and grow professionally. Dedication and passion has been recognized with awards, praise and extra responsibilities. Skilled in testing, sorting and sampling products with working knowledge of safety codes. Reliable and efficient with equipment and software programs.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
CVS Pharmacy
05.2023 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Counted and labeled prescriptions with correct item and quantity.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
Team Lead
Target
10.2016 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Answered calls, responded to emails, and spoke with clients face-to-face.
- Consistently met my short and long term targets.
- Handled customer complaints with empathy and composure.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Analyzed customer feedback surveys to detect potential trends or opportunities for improvement, evidencing keen insight into consumer behavior.
Quality Control
Flexan
02.2023 - 05.2023
- Inspected incoming and outgoing materials for accuracy and quality.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Making sure that employees follow documented procedures and standards.
- Used precision hand tools such as micro tweezers and cutters.
- Inspected parts of the quality by using stereo inspection microscope.
- Establish proper measurement methods, filtering, and tool requirements in a timely manner.
- Recorded all defects as required by Flaxen standard quality and processing.
- Completed various required paperwork and documentation error free.
Quality Control
Abbott Laboratories
01.2022 - 10.2022
- Processed a range of documentation and entered information into databases.
- Communicate with product, design, and executive teams through written reports and oral presentations to identify and solve quality issues.
- Assessing the quality of COVID - 19 kits
- Maintained cleanliness of testing material and station to comply with CDC guidelines.
- Completed precise measurements using special tools.
Manager
SUBWAY®Restaurants
07.2013 - 10.2016
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Count and monitor cash and other receipts through strict cash handling and reconciliation procedures.
- Completed daily cycle counts and quarterly inventories and maintain data accuracy.
- Managed and supervised 4 stores and about 15 employees.
- Enforced customer service standards and resolved customer problems to uphold quality service.
Education
Bachelor of Science - Data Analytics
University of New Hampshire
Durham, NH06.2023
Associate of Science - Science
College of Lake County
Grayslake, IL05.2019
Skills
- Dispensing Medications
- Drug Formulation
- Problem-Solving Skills
- Relationship Management
- Excellent written and communication skills
- Computer skills : software, data entry and analytical skills
- Time management and organization skills
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Pharmacy Technician
CVS Pharmacy
05.2023 - Current
Quality Control
Flexan
02.2023 - 05.2023
Quality Control
Abbott Laboratories
01.2022 - 10.2022
Team Lead
Target
10.2016 - Current
Manager
SUBWAY®Restaurants
07.2013 - 10.2016
Bachelor of Science - Data Analytics
University of New Hampshire
Associate of Science - Science
College of Lake County