Radisha Dookoo
Cape Coral
Summary
Conscientious Healthcare professional offering over10 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Experienced nursing professional providing quality care to patients in variety of medical settings. Delivers excellent communication and task prioritization skills for effective patient care coordination.
Proven ability to stay organized and prioritize tasks in fast-paced environment.
Sales-focused, customer-oriented Esthetician skilled in various types of facials. Expertise in marketing and promotional events.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Medical Assistant
Orthopedic Center Of Florida
03.2024 - Current
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
Licensed Esthetician
Self Employed Services
05.2021 - Current
- Provided specialized facials, chemical peels, microdermabrasion, and other advanced treatments to address various skin concerns.
- Sterilized equipment for patient treatments.
- Educated patients on treatment options.
- Advised clients on proper home-care regimens.
- Provided clients with knowledge of all cosmetic services being provided.
- Analyzed skin condition and made appropriate product recommendations.
- Performed waxing, body wrap application, and gentle exfoliation to improve overall skin condition.
- Performed consultations for patients before scheduling treatments.
Certified Nursing Assistant
Lee Health Outpatient Surgery Center
03.2023 - 03.2024
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Built rapport with patients and families, providing emotional support during difficult times.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns.
- Adhered strictly to infection control policies while performing tasks such as administering medications or changing dressings.
- Educated family members on caregiving techniques to better support their loved ones at home after discharge from the facility.
- Documented patient information and care activities in electronic health record.
Certified Nursing Assistant
Cape Coral Hospital
11.2020 - 01.2023
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Documented patient information and care activities in electronic health record.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Certified Nursing Assistant
Saint Peters University Hospital
01.2017 - 03.2020
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Daycare Assistant Teacher
For Kids Only Afterschool
04.2016 - 01.2018
- Managed daily routines efficiently to maintain a consistent schedule for students, promoting optimal time management skills in young learners.
- Maintained effective schedule balance between rest periods, active play, and instruction.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Supported students'' emotional growth by fostering a nurturing, inclusive, and respectful classroom atmosphere.
- Encouraged curiosity, exploration and problem-solving appropriate to children's development levels.
- Boosted children''s social skills development through group play, interactive games, and role-playing activities.
- Contributed to the development of students'' behavioral skills by addressing individual concerns with patience and understanding.
- Supported special needs students effectively with tailored instructional strategies designed specifically for their unique learning requirements.
Family Nanny
Private Employer
12.2008 - 02.2016
- Nurtured strong relationships with both parents and children based on trust, respect, empathy, and open communication lines.
- Played games, worked on puzzles, and read books to young children.
- Managed challenging behaviors calmly and effectively using positive reinforcement techniques to encourage selfregulation.
- Supported families in maintaining household order by performing light housekeeping duties, meal preparation, and laundry tasks.
Customer Service Representative
Barnes & Noble
04.2006 - 02.2008
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
High School Diploma -
Corentyne Comprehensive High School
Guyana South AmericaCertified Nursing Assistant
Big Apple Training
New York, NYLicense Esthetician
Florida Academy
Fort Myers, FL02.2022
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
Certification
- CNA - Certified Nurse Assistant
- Licensed Esthetician
- First Aid/CPR Certified
Timeline
Medical Assistant
Orthopedic Center Of Florida
03.2024 - Current
Certified Nursing Assistant
Lee Health Outpatient Surgery Center
03.2023 - 03.2024
Licensed Esthetician
Self Employed Services
05.2021 - Current
Certified Nursing Assistant
Cape Coral Hospital
11.2020 - 01.2023
Certified Nursing Assistant
Saint Peters University Hospital
01.2017 - 03.2020
Daycare Assistant Teacher
For Kids Only Afterschool
04.2016 - 01.2018
Family Nanny
Private Employer
12.2008 - 02.2016
Customer Service Representative
Barnes & Noble
04.2006 - 02.2008
High School Diploma -
Corentyne Comprehensive High School
Certified Nursing Assistant
Big Apple Training
License Esthetician
Florida Academy
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