Summary
Overview
Work History
Education
Skills
Certification
Activities
Timeline
OperationsManager

RADOSTINA NAKOVA

Fishers,USA

Summary

MBA graduate specializing in project management with proven skills in resource allocation and team communication. Demonstrated success in delivering projects on time and within budget through effective collaboration and strategic planning. Committed to fostering stakeholder relationships and driving continuous improvement initiatives. Seeking opportunities in dynamic organizations that prioritize professional growth and innovations.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Certified Surgical Technologist

Ascension Surgical Center
04.2023 - Current
  • Alcon equipment support and operations for phacoemulcification procedures
  • Monitored sterile field during surgical procedures, ensuring that only authorized personnel entered the OR
  • Adhered to safety protocols while transporting patients between departments within the hospital setting
  • Ensured compliance with HIPAA regulations by keeping confidential records secure at all times
  • Assisted surgeons during operative procedures by anticipating their needs and passing instruments
  • Reviewed surgical requirements and prepped operating room with appropriate tools, equipment and instruments

Surgical Coordinator

Vantage Surgical Solutions
12.2022 - 03.2023
  • Delivered administrative support to surgeons, nurses, and medical staff in operating room.
  • Organized patient charts for surgical procedures, ensuring accuracy of all documents.
  • Coordinated with hospital personnel to prepare operating rooms prior to surgeries.
  • Maintained inventory of supplies for eye procedures and ordered replacements as necessary.
  • Ensured HIPAA compliance by securing confidential records at all times.

Certified Surgical Technologist

IU SAXONY
08.2022 - 12.2022
  • Established sterile fields and prepared operating rooms for various surgical procedures.
  • Ensured adherence to aseptic technique throughout surgeries to minimize infection risk.
  • Instructed new team members on effective handling of surgical instruments by following safety protocols
  • Collected specimens from operating rooms for laboratory testing as needed.
  • Managed maintenance of surgical instruments, ensuring proper decontamination and sterilization processes.

Patient Access Advocate

Hendricks Regional Health
08.2021 - 02.2022
  • Facilitated patient registrations while verifying insurance and submitting Medicaid applications.
  • Advised clients regarding their legal rights and responsibilities effectively.
  • Leveraged computerized systems for efficient information tracking, data gathering, and troubleshooting.

Specialist-Registrar

IU
06.2019 - 08.2021
  • Executed patient registration and insurance verification at Health Beltway Eye Surgery Center.
  • Oversaw scheduling and registration for Health Rheumatology & Endocrinology North, optimizing appointment management.
  • Redirected incoming calls to relevant office team members for effective communication
  • Adhered to hospital policies while documenting all patient records accurately.
  • Developed efficient workflows for managing patient interactions and documentation.
  • Protected sensitive patient information, ensuring confidentiality during all processes.
  • Performed ongoing reviews of patient records to guarantee compliance with standards.

Patient Registrar

MA, Staff America Inc
06.2017 - 06.2019
  • Ensured accuracy of demographic information and insurance eligibility by reviewing patient records.
  • Executed pre-registration process by verifying insurance coverage for new patients.
  • Facilitated appointment scheduling and patient registration with precision.
  • Managed processing of paperwork, maintaining integrity of patient data in the system.

Home Caregiver

Self-employed
07.2013 - 11.2014
  • Accurately monitored and recorded vital signs to reflect patient health changes.
  • Administered medications according to established care plan instructions.
  • Maintained comprehensive documentation of services and client condition changes.
  • Prioritized confidentiality and upheld client rights during all care interactions.

Education

Ph.D. - Organizational Management And Leadership

Liberty University
Lynchburg, VA
09-2029

MBA - Project Management

University of Southern Indiana
11.2024

Certified Surgical Technologist -

IU Health
Indianapolis, IN
08.2021

Bachelor of Arts - Global and International Studies

IUPUI
Indianapolis, IN
05.2015

Business Management and Leadership, Statistics and Microeconomics

St. Cyril and St. Methodius University
Veliko Turnovo
01.2003

Skills

  • Demonstrated aptitude for risk mitigation and issue solving for the past 7 years
  • Ability to apply a methodical approach to ensure the project tasks are completed on schedule
  • Demonstrated cultural sensitivity to provide better care for patients and customers for over a decade
  • Compliant with HIPAA regulations and organizational standards
  • Delivered administrative support to medical staff to ensure better patient care
  • Practiced effective communication skills with team members and stakeholders
  • Six years of experience with clinical quality assurance standards and patient care
  • Proficient with the application of safety protocols in the medical field
  • Familiarity with medical terminology and record-keeping

Certification

Certified Surgical Technologist, 08/04/24, Present

BLC , 08/21/2024, Present

Activities

  • Recognition of outstanding academic performance, Spring 2015
  • Member of Indiana University Alumni Association
  • IU Cerner Software Training completed, May 2018
  • EPIC Health System Training 2021
  • Project Libre Software
  • Recognition of outstanding academic performance, December 2024

Timeline

Certified Surgical Technologist

Ascension Surgical Center
04.2023 - Current

Surgical Coordinator

Vantage Surgical Solutions
12.2022 - 03.2023

Certified Surgical Technologist

IU SAXONY
08.2022 - 12.2022

Patient Access Advocate

Hendricks Regional Health
08.2021 - 02.2022

Specialist-Registrar

IU
06.2019 - 08.2021

Patient Registrar

MA, Staff America Inc
06.2017 - 06.2019

Home Caregiver

Self-employed
07.2013 - 11.2014

Bachelor of Arts - Global and International Studies

IUPUI

Business Management and Leadership, Statistics and Microeconomics

St. Cyril and St. Methodius University

Ph.D. - Organizational Management And Leadership

Liberty University

MBA - Project Management

University of Southern Indiana

Certified Surgical Technologist -

IU Health
RADOSTINA NAKOVA