Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Rae Towery

Denton,TX

Summary

Attentive assistant store manager offering several years working in retail sales/food service industry. Focused, enthusiastic and driven, with a strong background building successful teams. Proven track record for creating positive working environments. Organized Assistant Store Manager with a background in managing staff, driving sales, and providing exceptional customer service. Skilled in inventory control and visual merchandising with strong ability to multitask and function effectively in high-pressure environments. Known for strategic planning skills and commitment to achieving company goals.

Overview

12
12
years of professional experience

Work History

Assistant Store Manager

Tractor Supply Company
Crossroads, Texas
12.2020 - 06.2024
  • Assisted in recruiting efforts by interviewing candidates for open positions in the store.
  • Provided training to new employees on company policies and procedures.
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Provided leadership support during peak business hours by motivating staff members to meet targets.
  • Assisted in continuous development of effective store associates to achieve desired sales and results.
  • Delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.

Server/Bartender

Villa Grande
Aubrey, TX
07.2015 - 03.2021
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Provided exceptional service to high volume of daily customers.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Operated POS terminals to input orders, split bills and calculate totals.

Merchandise Coordinator

Home Goods
Denton, TX
08.2018 - 03.2020
  • Developed and implemented strategies for optimizing product display, placement and availability in store.
  • Created visual merchandising plans to maximize sales of products within designated areas of the store.
  • Provided training and guidance on proper merchandising techniques to staff members on an ongoing basis.
  • Set direction for supervisory team and front-line staff to drive consistency of guest experience.

Sales Associate

Dillard's Dept Store
Fort Smith , AR
02.2012 - 06.2014
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Developed promotional strategies to increase sales volume.
  • Assisted customers with product selection, sizing and styling.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Handled customer complaints in a professional manner.
  • Greeted customers and provided exceptional customer service.
  • Built and maintained relationships with peers and upper management to drive team success.

Education

High School Diploma -

Richland High School
North Richland Hills, TX
12-1994

Skills

  • Records Management
  • Stock management
  • Operations Oversight
  • Loss Prevention
  • Store Organization
  • Customer Relations
  • Employee Scheduling

Affiliations

  • Gardening has become a huge aspect in my life this year! Green Thumb and did not even know it. I love to purchase the frail unwell and bring them to life again.

Accomplishments

  • Exceeding and Achieving goals in TSC Crossroads was my passion. I held our store in the top 3 of our district and landed several spots in the top 3 in region.

Timeline

Assistant Store Manager

Tractor Supply Company
12.2020 - 06.2024

Merchandise Coordinator

Home Goods
08.2018 - 03.2020

Server/Bartender

Villa Grande
07.2015 - 03.2021

Sales Associate

Dillard's Dept Store
02.2012 - 06.2014

High School Diploma -

Richland High School

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Rae Towery