Raeah Acevedo
Newport News,VA
Summary
Dedicated legal professional with demonstrated strengths in customer service, time management, and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals. Report preparation Hospitality and accommodation, Customer communication, Time management Coordination, Task prioritization, Recordkeeping, Cultural awareness. Extensive background in Nursing, Mental Health and Crisis Training. Experience in supporting attorneys and legal teams. Skilled in managing case files, drafting legal documents, and conducting research. Reliable under changing needs, and results-driven. Known for communication skills, organizational abilities, and confidentiality.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Legal Assistant
Social Security Administration, SSA
08.2024 - Current
- Contacted clients to schedule appointments and discuss progress of cases.
- Communicated pertinent information to clients via phone, email, and mail.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Facilitated timely resolution of legal matters by preparing and organizing essential documents.
Court Liaison | Office Administration Specialist III
Eastern State Hospital
02.2022 - 08.2024
- Scheduling Court Hearings
- Wrote error-free and professional correspondence on behalf of court system
- Tracked cases and managed electronic and physical records, creating new case files, entering filings, hearings, trials, and judgments, and closing cases when complete
- Examined legal documents and assured adherence to laws and court procedures
- Updated and maintained court calendar, responded to inquiries about court procedures and resolved scheduling conflicts with attorneys
- Affixed stamp or seal on documents as proof of witnessing event or deal
- Followed data security regulations to keep client information confidential
- Provided transcriptions to attorneys as requested
- Tracked exhibits admitted during court hearings and updated documentation
Office Administration Specialist III
Eastern State Hospital
10.2020 - 02.2022
- Kept office operations consistent, mentoring employees on correct procedures for different tasks
- Facilitated office communication by handling and routing mail, packages, and messages
- Kept office file system highly organized and quickly retrieved needed records
- Reviewed files, records, and other documents to obtain information to respond to requests
- Coordinated patient admissions through proactive communication with hospital personnel
- Updated patient medical records with direct intake information and transcribed practitioner messages
- Acquired, distributed, and stored supplies
Transportation Assistant
Innovage Pace
02.2018 - 10.2020
- Managed and routed paperwork for as many as 20 patients per day
- Oversaw workflow and routes for team of 22 drivers working across Newport News
- Tracked driver mileage, vehicle expenses, and delivery issues
- Conduct equipment and safety checks prior to departure
- Helped elderly, sick, and injured people embark and disembark from vehicle
- Backed up accounting work with professional business correspondence and reports
Transportation Specialist
Eastern State Hospital
08.2012 - 02.2018
- Resolved problems proactively by staying in constant communication with drivers
- Verified driver compliance with safety standards and road regulations and stepped in to correct
Education
Bachelor of Business Administration -
Strayer University
Newport News, VA06.2024
Associates of Arts - Business Administration
Strayer University
Newport News, VA06.2018
Skills
- Docket Preparation
- Professional Correspondence
- Court Procedures
- Friendly, Positive Attitude
- Psychiatric and Mental Health Care
- Microsoft Office
- Planning & Organizing
- Data Management
- Active Listening
- Reliable & Trustworthy
- Written and Verbal Communication
- Fast learner
- Scheduling/Planning
- Legal research
- Case management
Certification
- Notary Public Agent
- Notary Signing Agent
- Mental Health Crisis Training
- CNA License
- Defense Driving
Timeline
Legal Assistant
Social Security Administration, SSA
08.2024 - Current
Court Liaison | Office Administration Specialist III
Eastern State Hospital
02.2022 - 08.2024
Office Administration Specialist III
Eastern State Hospital
10.2020 - 02.2022
Transportation Assistant
Innovage Pace
02.2018 - 10.2020
Transportation Specialist
Eastern State Hospital
08.2012 - 02.2018
Associates of Arts - Business Administration
Strayer University
Bachelor of Business Administration -
Strayer University
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