Experienced healthcare front-desk professional with strong patient registration, insurance verification, and appointment scheduling skills. Known for accurate records, organized office support, and dependable customer service.
Overview
5
5
years of professional experience
Work History
PRC Clerk
Tsehootsooi Medical Center
Fort Defiance, Az
07.2025 - Current
Processed patient paperwork to support efficient clerical operations at Tsehootsooi Medical Center.
Filed medical records and organized office documentation to ensure easy access and retrieval.
Responded to incoming phone calls, directing inquiries to appropriate departments to enhance communication.
Scheduled appointments and maintained patient calendars.
Pt Registration
Sage Memorial Hospital
Ganado, Arizona
05.2021 - 07.2025
Registered pts in for appt in a timely manner
Confirmed insurance coverage to facilitate patient appointments
Checked out patients efficiently to maintain smooth appointment flow.
Delivered excellent customer service in person and over the phone to foster positive patient experiences.
Answer telephone calls
Filed documents systematically to enhance accessibility for staff and patients.
Utilized various software and tools to streamline processes and optimize performance.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Emergency Registration Clerk-Clerical Associate IV at Harlem Hospital CenterEmergency Registration Clerk-Clerical Associate IV at Harlem Hospital Center