Raeanna Serris
Smartsville,CA
Summary
Proven multitasker and team player, excelled at Northridge of Penn Valley by enhancing guest experiences and streamlining shift changes. Demonstrated exceptional customer service and cash handling, significantly improving team morale and efficiency. Skilled in engaging customers and managing high-volume events, showcasing strong work ethic and communication abilities.
Overview
2025
2025
years of professional experience
Work History
Bartender/Server
Northridge of Penn Valley
05.2017 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Improved team morale and efficiency, leading by example and offering support during peak hours.
Server
1849
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Caregiver
Brunswick Village
04.2015 - 04.2016
- Supported clients in daily activities, enhancing their independence.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
Education
Forrest Hill
Nevada City, CA2009
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Shift management
- Positive and professional
- Reliable and responsible
- Team player
- Multitasking Abilities
- Excellent communication
Timeline
Bartender/Server
Northridge of Penn Valley
05.2017 - Current
Caregiver
Brunswick Village
04.2015 - 04.2016
Server
1849
Forrest Hill
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