Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rae Anne Nesbit Rivera

Ocala,FL

Summary

Dynamic professional with proven expertise in customer service and team leadership at Ocala Cove Motel. Enhanced customer satisfaction by promptly resolving complaints and improved cash handling accuracy, reducing discrepancies. Adept at fostering positive work environments and making effective decisions to drive operational success.

Overview

26
26
years of professional experience

Work History

Assistant Manager

Ocala Cove Motel
05.2023 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.

Cashier

Walmart
11.1999 - 11.2000
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.

Education

GED -

Atlanta Technical College
Atlanta, GA
06-1999

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making

Timeline

Assistant Manager

Ocala Cove Motel
05.2023 - Current

Cashier

Walmart
11.1999 - 11.2000

GED -

Atlanta Technical College

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