RAECHELLE ROBERTSON
Dallas,Texas
Summary
• Strategic, results-driven healthcare leader with 17+ years of progressive experience overseeing clinical operations, preoperative services, multidisciplinary teams, and enterprise-level quality initiatives. Recognized for transforming underperforming units, evaluating patient satisfaction, optimizing staffing models, and driving, operational efficiency across various health systems.
• Proficient in OR leadership, clinical workflow redesign, EMR optimization, budget stewardship, regulatory compliance, and cross-functional collaboration with physicians, executives, and corporate stakeholders. Adept at leading high-performing teams, resolving complex challenges, and implementing scalable solutions that improve care delivery, financial performance, and organizational culture.
• Known for executive stakeholder engagement and strategic communication, analytical decision-making, and a proactive leadership style that strengthens system performance and supports long-term strategic growth.
Overview
10
10
years of professional experience
Work History
Nurse Manager II
Texas Health Presbyterian Hospital
Dallas
09.2023 - Current
- Supervise and develop a team of 20 staff members supporting an average of 690 cases monthly in a 5 suite operating room, driving operational performance with a 28-minute average turnover (inclusive of robotic procedures), 55% first-case on-time start rate, and consistent case completion within scheduled end times while maintaining high standards of patient safety, quality and staff accountability.
- Directed clinical operations and performance for a multidisciplinary ambulatory team supporting three physicians and one physician assistant, overseeing an average daily census of 40 patients in addition to 10-20 independent nurse-led visits and complex postoperative wound care within two weeks of surgery; optimized clinical workflows, staff productivity, patient throughput, care coordination, and resource utilization while maintaining accountability for quality, safety, and standards of care.
- Managed supply, equipment, instrumentation, and service contract expenditures with monthly variability of $60K-$300K, aligning with departmental budget and operational priorities; drove cost-containment strategies through evaluation of supply utilization, purchasing needs, and resource allocation while maintaining quality, safety, and patient care standards.
- Direct workforce planning and staffing operations, developing unit schedules and managing FTE coverage, PTO requests, and staffing adjustments to align workforce resources with patient volumes and procedural demands while maintaining operational continuity.
- Established performance expectations and provided ongoing staff direction, coaching, and accountability to strengthen engagement, clinical competency, and interdisciplinary collaboration.
- Lead quality and process-improvement initiatives, including standardizing informed consents and implementation of ERAS protocols for robotic gynecological procedures; established the health system's first Center of Robotic Excellence, advancing robotic surgery standardization, quality, and program development; developed multidisciplinary clinic workflows with cross-functional clinical roles to improve patient throughput and reduce wait times; optimized surgical resource utilization by reducing instrument sets per procedure, improving efficiency, productivity and cost-effectiveness.
- Lead staff meetings twice monthly for 20 operating room staff and 13 clinic staff on separate days (4 days per month) to keep the team informed of operational updates/changes and provide opportunities for staff to share ideas and concerns; provide opportunities for staff to participate in organization and vendor sponsored educational activities.
- Conduct touchpoint discussions every 4 months and a yearly performance evaluation to provide constructive feedback to support professional growth of staff members.
- Train and mentor newly hired nurses on clinical best practices, industry standards of care, operational procedures, and safety protocols to ensure entity competencies, regulatory compliance, and high-quality patient outcomes.
- Assumed interim leadership of the Sterile Processing Department for six months, providing operational oversight, and staff direction; supported departmental preparation and participation in the April 2024 Joint Commission review.
Interim Nurse Manager Surgery
UT Southwestern Medical Center
Dallas
04.2022 - 09.2023
- Assured efficient utilization of OR resources for 13 OR suites for Neurosurgery, Othopedics, PM & R and Plastic Surgery supporting an average of 832 cases monthly, driving operational performance with a 30-minute average turnover, 73% first-case on-time start and consistent case completion within the allotted scheduled time.
- Led weekly staff meetings for 55 multidisciplinary staff members to keep the team informed of departmental changes; and provide opportunities for nurses to share ideas/concerns; provide opportunities to participate in organization and vendor sponsored educational activities.
- Trained and mentored new nurses on clinical best practices, industry standards of care, operational procedures, and safety protocols to ensure entity competencies, regulatory compliance, and high-quality outcomes.
- Conducted performance evaluations yearly with one mid-year touchpoint, and provided constructive feedback to support professional growth of nursing staff members.
- Partnered with leadership peers to oversee a Perioperative $12 mil budget to support departmental supply, equipment, instrumentation and service contract expenditures; drove cost-containment strategies through evaluation of supply utilization, purchasing need, and resource allocation while maintaining quality, safety, and patient care standards.
- Led quality improvement initiatives integrating spine and orthopedic robotic technologies, reducing surgical procedure times, enhancing operative efficiency and precision, and optimizing OR utilization and patient throughput.
- Developed strategy to target nursing and patient satisfaction issues, improve response, and patient care quality and suggest actionable improvements to promote hospital-wide quality and safety initiatives.
Assistant Nurse Manager Surgery Scheduling
UT Southwestern Medical Center
Dallas
06.2016 - 09.2023
- Conducted real-time chart audits to ensure accuracy and identify process improvement opportunities.
- Managed staff scheduling to optimize coverage while supporting work-life balance.
- Evaluated staff performance, offering constructive feedback and fostering professional development.
- Resolved conflicts among staff using effective communication techniques for mutually beneficial solutions.
- Collaborated with physicians to communicate data for ongoing performance improvement.
- Developed departmental goals to enhance patient satisfaction ratings.
- Monitored staff productivity to identify areas for enhancement and increased efficiency.
- Maintained comprehensive performance records to support operational assessments.
Education
Master of Science - Business Administration
University of Texas At Dallas
Richardson, TX05-2018
Bachelor of Science - Nursing
University of Texas At Arlington
Arlington, TX12-2007
Skills
- Optum Block Utilization
- EPIC / OPTime
- Dallas Association of Perioperative Registered Nurses (AORN)
- Daisy Award Recipient
Timeline
Nurse Manager II
Texas Health Presbyterian Hospital
09.2023 - Current
Interim Nurse Manager Surgery
UT Southwestern Medical Center
04.2022 - 09.2023
Assistant Nurse Manager Surgery Scheduling
UT Southwestern Medical Center
06.2016 - 09.2023
Master of Science - Business Administration
University of Texas At Dallas
Bachelor of Science - Nursing
University of Texas At Arlington