Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all guests.
Overview
9
9
years of professional experience
Work History
Server
AJ's Armenian Cousine
5048 N Maroa Ave, Fresno, CA 93704
02.2023 - 11.2023
Delivered exceptional customer service, ensuring a positive dining experience for all guests.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Benefits Consultant
Suntro Insurance Solutions
5090 N Fruit Ave, Fresno, CA 93711
09.2022 - 02.2023
Provided expert guidance on complex benefits inquiries from employees and management.
Generated leads by means of cold-calling (50 calls a day).
Set up and intended online and in-person meetings with decision makers from various different industries.
Built and maintained relationships.
Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
Table Games Dealer
Tachi Palace Hotel & Casino - California
17225 Jersey Ave, Lemoore, CA 93245
08.2019 - 08.2022
Dealt various table games including Blackjack, Ultimate Texas Holdem, Baccarat, Three Card Poker, and Pai Gow in compliance with gaming regulations.
Monitored player behavior and maintained game integrity to ensure a fair gaming experience.