RAEDAWN James-Rountree
Lithonia,Georgia,USA
Summary
Dynamic medical professional with extensive experience at Piedmont Heart Institute, excelling in team building and communication. Proven track record in HEDIS compliance and optimizing administrative processes, enhancing patient care and satisfaction. Skilled in medical terminology and EMR, with a commitment to improving operational efficiency and fostering positive patient relationships.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Assistant/ Receptionist/Phlebotomist Lab Assistant
Absolutely Beauti Bar MedSpa
Roswell, GA
08.2023 - Current
- Oversee patient scheduling and front desk operations for optimal clinic workflow and satisfaction
- Support medical staff in patient care for efficient health services.
- Maintain accurate patient records and handle confidential information with discretion.
- Enhance office efficiency and reduce wait times through administrative procedures
- Coordinate with healthcare providers to streamline patient referrals and follow-up appointments.
- Welcomed and guided clients through their spa experience, fostering a positive atmosphere and building lasting relationships to boost client retention.
- Verify patient by reading patient identification. Obtains blood specimens by performing venipunctures and finger sticks.
- Tracks collected specimens by initialing, dating, and noting times of collection; maintaining daily tallies of collections performed.
- Maintain quality results by following department procedures and testing schedule.
- Performed a variety of routine blood drawing procedures to include venipuncture. Prepared, processed, and stored patient specimens and samples according to departmental procedures using standard techniques and equipment.
- Sending specimens to the laboratory for testing.
- Obtained intake information, including patient personal data, medical history, and insurance coverages.
Certified Nursing Assistant/medication Aid
Park Springs Communities
Stone Mountain, GA
09.2021 - 12.2024
- Administered medications and provided compassionate care to enhance resident well-being.
- Monitored vital signs and addressed changes promptly to ensure resident safety.
- Developed engaging activities that boosted resident morale and promoted cognitive stimulation.
- Collaborated with healthcare team to implement tailored care plans for optimal health outcomes.
- Performed housekeeping duties, including changing linens and cleaning bathrooms as needed.
- Cleaned and sanitized patient rooms according to established protocols, maintaining hygiene standards.
- Enhanced resident comfort and engagement, fostering a positive living environment.
License Specialist
Apollo MD
Sandy Springs, GA
11.2021 - 05.2024
- Implemented document tracking system, reducing licensing times and ensuring compliance.
- Analyzed workflows, identified bottlenecks, and optimized document management.
- Managed licensing documentation, maintaining accuracy and compliance for medical professionals.
- Fostered partnerships with medical professionals and state boards, expediting license applications.
- Streamlined processes, enhancing efficiency and reducing turnaround times.
Medical Records Technician /HEDIS Abstractor
Insight Global
Atlanta, GA
02.2020 - 08.2022
- Reviewed charts for HEDIS compliance, ensuring data accuracy and improving patient information quality.
- Enhanced data extraction processes, boosting efficiency in HEDIS abstraction and reducing errors.
- Resolved patient record discrepancies by coordinating with healthcare providers, improving data accuracy.
- Developed strategies for efficient chart review, reducing processing time and enhancing data retrieval.
- Achieved high accuracy rates in HEDIS abstraction, contributing to improved compliance scores and data quality.
Department Administrator Assistant/interim Practice Manager
Piedmont Heart Institute
Atlanta, GA
02.2017 - 01.2020
- Coordinated cross-departmental efforts, enhancing communication and improving patient care coordination.
- Led initiatives to foster seamless communication, elevating care standards across the institute.
- Implemented new administrative processes, reducing patient appointment wait times significantly.
- Optimized resource allocation, improving departmental efficiency and patient satisfaction scores.
- Analyzed workflows to identify bottlenecks, implementing data-driven solutions for better performance.
Medical Administrative Specialists, Medical Record Technician/CNA
Correct Care Inc
Knoxville, TN
02.2016 - 01.2020
- Streamlined medical records management ensuring HIPAA compliance and enhancing data accessibility.
- Implemented efficient filing systems, reducing retrieval time by 40% and improving operational efficiency.
- Conducted audits of patient records, rectifying discrepancies to maintain accurate medical information.
- Coordinated with healthcare teams to improve information flow, enhancing patient care continuity.
- Led transition to digital record-keeping, reducing paper usage by 70% and improving data security.
- Medications Pass
- Vital Signs
- H&P (Health and Physical Examination)
Education
NAH Phlebotomy Certification -
A Breath of Fresh Air Medical Training School
Stone Mountain, GA03.2025
Certified Nurse Assistant -
Hillandale Medical Training School
Stone Mountain, GA03.2022
ASSOCIATE OF SCIENCE - HEALTHCARE MANAGEMENT
Brown Mackie College
Atlanta, GA05.2015
Skills
- Team building and communication
- Medical terminology and EMR
- Central scheduling and administrative skills
- HEDIS and HIPAA compliance
- Customer service and hospital experience
- Triage expertise
Certification
- CNA License, Georgia, #CN003007930
- Medication Aide
- Phlebotomy Certification, NHA Certified, # Z5S3Y8P4
- BLS Certification
- CPR/ First Aid Certification
Timeline
Medical Assistant/ Receptionist/Phlebotomist Lab Assistant
Absolutely Beauti Bar MedSpa
08.2023 - Current
License Specialist
Apollo MD
11.2021 - 05.2024
Certified Nursing Assistant/medication Aid
Park Springs Communities
09.2021 - 12.2024
Medical Records Technician /HEDIS Abstractor
Insight Global
02.2020 - 08.2022
Department Administrator Assistant/interim Practice Manager
Piedmont Heart Institute
02.2017 - 01.2020
Medical Administrative Specialists, Medical Record Technician/CNA
Correct Care Inc
02.2016 - 01.2020
NAH Phlebotomy Certification -
A Breath of Fresh Air Medical Training School
Certified Nurse Assistant -
Hillandale Medical Training School
ASSOCIATE OF SCIENCE - HEALTHCARE MANAGEMENT
Brown Mackie College
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