Summary
Overview
Work History
Education
Skills
Timeline
Generic

Raefael Oliver Jr.

Olive Branch,MS

Summary

Highly motivated Sales Associate with extensive customer service and sales experience. Seeking a challenging, managerial, and responsible manager position within the field of sales. Consistently recognized for sales performance and excellence in customer service.

Overview

3
3
years of professional experience

Work History

Sales Associate

Nike
04.2022 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Used in-store system to locate inventory and place special orders for customers.

Sales Associate

Hibbett Sporting Goods
02.2021 - 01.2022
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.

Education

High School Diploma -

Southwind High School
Memphis, TN
05.2020

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Multi-tasking strength
  • Excellent people skills
  • Team Leadership
  • Product Knowledge

Timeline

Sales Associate

Nike
04.2022 - Current

Sales Associate

Hibbett Sporting Goods
02.2021 - 01.2022

High School Diploma -

Southwind High School
Raefael Oliver Jr.