Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Raegan Brosamer

MJR Theatres
East Lansing
1
Certification
4
years of professional experience

Dynamic supervisor with expertise in staff management and strategic planning. Skilled in team building and customer service, driving operational excellence and fostering a positive work environment.

Work History

Supervisor

2 Years
MJR Theatres | 10.2024 - Current
  • Supervised daily operations ensuring adherence to safety protocols and service standards.
  • Trained and mentored staff, enhancing team performance and customer service quality.
  • Resolved guest inquiries and complaints, promoting a positive customer experience.
  • Completed cash and credit card transactions accurately using POS software.

Ice Cream Server

3 Years 2 Months
Irish Hills Dairy Bar | 05.2022 - 07.2025
  • Assisted in inventory management, monitoring stock levels to prevent shortages.
  • Delivered exceptional customer service, ensuring positive experiences and repeat business.
  • Developed creative flavor combinations for seasonal offerings, enhancing customer engagement.
  • Implemented workflow improvements that reduced wait times during peak hours.
  • Greeted incoming customers and provided reliable, friendly customer service.

Host/Dishwasher

3 Months
The Hills Fork Oar Pour | 06.2024 - 09.2024
  • Welcomed guests and managed seating arrangements to optimize customer flow.
  • Took reservations and to-go orders by phone, answered customer questions, and provided accurate wait times.
  • Supported servers, food runners, and bus boys with keeping dining area ready for every guest.
  • Operated industrial dishwashing equipment to ensure cleanliness and sanitation standards.
  • Managed cleaning and organization of kitchenware, contributing to efficient workflow.

Education

High School Diploma

Onsted High School | Onsted, MI | 05-2026

Bachelor of Science - Political Science Pre-law

Michigan State University | East Lansing, MI | 05-2029

Skills

Staff management
Training and mentoring
Project management
Customer service
Operational efficiency
Team building
Strategic planning
Goal oriented
Effective communication

Certification

  • CNA - Certified Nurse Assistant
  • Certified Food Handler
  • First Aid/CPR Certified

Timeline

Supervisor

MJR Theatres
10.2024 - CurrentRead More

Host/Dishwasher

The Hills Fork Oar Pour
06.2024 - 09.2024Read More

Ice Cream Server

Irish Hills Dairy Bar
05.2022 - 07.2025Read More

Michigan State University

Bachelor of Science from Political Science Pre-law
Read More

Onsted High School

High School Diploma
Read More
Raegan Brosamer