Raegan Hickey
Greenfield,United States
Overview
3
3
years of professional experience
Work History
Server
Terrazza Restaurant
05.2021 - Current
- Demonstrated exceptional customer service skills by providing prompt and courteous service to patrons in a high-volume restaurant
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Sales Intern
Liberty Mutual
05.2023 - 08.2023
- Supported the sales team in prospecting and lead generation activities
- Collaborated with senior sales representatives to shadow sales calls, gaining hands-on experience in client interactions and negotiation
- Managed approximately 25 incoming calls and emails per day from customers.
Head Coach
Bay State Field Hockey Club
01.2022 - 06.2022
- Coached U16 club field hockey creating practice plans three days a week to better their field hockey skills, teamwork, and conditioning
Education
Bachelor of Arts - Communication, Business
Stonehill College
Easton, MA05.2024
Skills
- Strong work ethic
- Problem-solving abilities
- Exceptional customer service
- Time management
Leadership Experience
Anchors Leadership Society:
- A club for students aspiring to be dynamic and courageous leaders.
- Network with students and faculty to create a more compassionate world committed to thinking, acting, and leading.
Hope Happens Here:
- Club focused on breaking the stigma regarding mental health in student-athletes.
- Create and plan activities for sporting events and a variety of on-campus events.
Collegiate Activities
Varsity Field Hockey NCAA Division 1, Northeast Conference
- Awards: All-Rookie Team NE-10 Conference (2021), All-American Second Team (2021), NEC All-Conference Second Team (2023), Player of the Week (1x), Rookie of the Week (3x), Prime Performer (4x), Captain of the team (2023)
Timeline
Sales Intern
Liberty Mutual
05.2023 - 08.2023
Head Coach
Bay State Field Hockey Club
01.2022 - 06.2022
Server
Terrazza Restaurant
05.2021 - Current
Bachelor of Arts - Communication, Business
Stonehill College
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