Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
6
6
years of professional experience
Work History
Server
Mike Simmons
09.2023 - 04.2024
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Maximized table turnover rate by efficiently managing reservations and seating arrangements.
Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Handled cash transactions accurately, contributing to balanced daily financial reports.
Assisted in training new hires, providing guidance on restaurant standards and best practices.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Restaurant Hostess
Mike Simmons
09.2023 - 04.2024
Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
Cashier
Todd Courville
07.2022 - 09.2023
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Streamlined checkout process for increased efficiency and reduced waiting times.
Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
Secretary
Tim Melancon
06.2018 - 02.2022
Enhanced office efficiency by streamlining filing systems and organizing documents.
Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
Answered multi-line phone system and enthusiastically greeted callers.
Entered data into system and updated customer policies with information to keep records current.
Education
High School Diploma -
East Ascension High School
Gonzales, LA
05.2022
Associate of Arts - Liberal Arts And General Studies
River Parishes Community College
Sorrento, LA
05.2022
Skills
Supply Restocking
Appointment Scheduling
Organization
Customer Service
Payment Collection
Time management
Timeline
Server
Mike Simmons
09.2023 - 04.2024
Restaurant Hostess
Mike Simmons
09.2023 - 04.2024
Cashier
Todd Courville
07.2022 - 09.2023
Secretary
Tim Melancon
06.2018 - 02.2022
High School Diploma -
East Ascension High School
Associate of Arts - Liberal Arts And General Studies