RAEGAN NEWMAN
9 Gordon Ave
Summary
Newly Certified Phlebotomist with extensive training and hands-on experience in venipuncture, capillary puncture and special collection techniques. Quick to build rapport with patients and successful at reducing patients' anxiety or discomfort.
Results-driven Waitress with 3 years of service experience supporting daily operations of dining room and kitchen areas. Skillful in setting up food stations, accurately recording orders and assisting guests in making menu choices. Reliable, customer service-driven team player.
Overview
2025
2025
years of professional experience
Work History
Phlebotomist
Butler Technical School
- Maintained fully-stocked phlebotomy cart, carrier and station.
- Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
- Verified collection orders and communicated discrepancies to nurses.
- Observed patient for unusual reactions or events to take appropriate action under established guidelines.
- Upheld donor confidentiality throughout intake and collection process.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Identified patients using proper procedures prior to specimen collection.
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
Assistant Manager
Shooters Sports Bar and Grill
06.2024 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
WAITRESS
LaRosa's Pizzeria
07.2020 - 06.2024
- Transported food products, cleaned tables and counters, and stocked dining room supplies
- Work area maintenance
- Prepare orders
- Food handling
- Restock products
- POS systems
- Price verification
- Cash register operation
- Upselling
- Upheld high sanitation and safety standards while delivering and serving food
- Greeted all guests with smile and friendly greeting
- Used POS system to accurately input orders and process payments
- Cleaned and reset tables quickly between each customer group
- Greeted guests promptly, shared daily specials, and collected drink orders to offer superior service.
Phlebotomist
Kettering Health
06.2023 - 03.2024
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
Education
Phlebotomy
Butler Technology And Career Development Schools
Hamilton, OH12.2022
Hamilton High School
Hamilton, Ohio05.2021
Skills
- Stress Management
- Medical Records Maintenance
- Biohazard Waste Disposal
- Sharps Disposal
- Drawing Blood
- Sanitation and Sterilization
- Written and Verbal Communication
- Specimen Collection
- POS Systems
- Cash Handling
- Customer Service
- Complaint Resolution
- Cleaning and Sanitizing
- Customer Relations
- Food and Beverage Service
- Warm and Friendly
- Food Safety Standards
- Menu Memorization and Presentation
- Staff Training
Timeline
Assistant Manager
Shooters Sports Bar and Grill
06.2024 - Current
Phlebotomist
Kettering Health
06.2023 - 03.2024
WAITRESS
LaRosa's Pizzeria
07.2020 - 06.2024
Phlebotomy
Butler Technology And Career Development Schools
Hamilton High School
Phlebotomist
Butler Technical School
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