Raegan Winn
Fredericksburg
Summary
Highly motivated Sales Associate with extensive customer service and sales experience and scheduling. Outgoing sales professional with track record of driving increased sales, improving experience and elevating company profile with target market.
Overview
2
2
years of professional experience
Work History
Licensed Esthetician
Self-employeed
200 W Windcrest St Fredericksburg, TX 78624 Unite
04.2026 - Current
- Provided customized skincare consultations to clients, addressing individual needs and concerns.
- Performed a variety of facial treatments using advanced techniques and high-quality products.
- Maintained a clean and organized work environment to ensure client safety and comfort.
- Built strong relationships with clients through effective communication and personalized service.
- Educated clients on skincare routines and product usage for enhanced results at home.
- Developed marketing materials to promote services, increasing client engagement and retention.
- Maintained a clean, sanitary, and organized treatment room in compliance with industry regulations.
- Discussed procedures and treatment options with clients.
- Recommended retail products for at-home use.
- Educated patients on treatment options.
Front Desk Receptionist
Paint Nail Bar
206 RM-965 Ste 500 Fredericksburg, TX 78624 Unite
05.2025 - 09.2025
- Greeted and welcomed clients, ensuring positive first impressions.
- Managed appointment scheduling and calendar coordination for staff.
- Maintained cleanliness and organization of front desk area.
- Assisted clients with product inquiries, enhancing customer satisfaction.
- Processed transactions accurately using point-of-sale systems.
- Handled incoming calls, directing inquiries to appropriate personnel.
- Supported team in daily administrative tasks to improve efficiency.
- Contributed to inventory management by tracking supplies and restocking as needed.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Developed strong working relationships with team members, fostering a positive work environment.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Customer Service
Natural Grocers
610 E Main St Fredericksburg, TX 78624 United Sta
12.2023 - 09.2024
- Improved customer service by projecting friendly and knowledgeable attitude.
- Provided exceptional customer service with timely communication regarding delivery statuses.
- Provided excellent customer service by resolving inquiries promptly and professionally.
- Provided excellent customer service, addressing concerns and resolving issues promptly.
- Provided exceptional customer service, resolving inquiries and issues on spot.
- Addressed individual client concerns promptly, demonstrating commitment to excellent customer service.
- Worked with customer service to handle escalated customer issues.
Education
Licensed Esthetician -
Avenue Five Institute
500 SH-71 W Ste 100 Austin, TX 78704 United State09.2025
High School Diploma -
Gillespie County High School
1110 S Adams St Fredericksburg, TX 78624 United S05.2023
Skills
- Strong communication skills
- Appointment scheduling
- Team player attitude
- Social media marketing
- Record keeping accuracy
- State licensing compliance
- Conflict resolution
- Customer service
- Multitasking and organization
- State licensed esthetician
- Excellent team player
- Guest services expertise
- Customer consultation
- Sanitation maintenance
- Sales background
- Client intakes
- Software use
- Scheduling
- Superior attention to detail
Timeline
Licensed Esthetician
Self-employeed
04.2026 - Current
Front Desk Receptionist
Paint Nail Bar
05.2025 - 09.2025
Customer Service
Natural Grocers
12.2023 - 09.2024
Licensed Esthetician -
Avenue Five Institute
High School Diploma -
Gillespie County High School