Healthcare professional with deep understanding of health systems management and track record of optimizing operational efficiencies. Known for fostering team collaboration and delivering results in dynamic environments. Proven ability to adapt to changing needs and drive process improvements.
Overview
9
9
years of professional experience
Work History
Health Information Technician
Department of Justice; Federal Bureau Prisons
Fort Worth, TX
10.2023 - Current
Expertly assemble, analyze, code, and index complex medical records, ensuring accuracy and compliance with federal healthcare standards.
Transcribe critical medical dictations, playing a vital role in maintaining precise patient records.
Conduct thorough medical record reviews and accountability checks, collecting data for statistical analysis and federal reporting.
Manage the preparation of medical records for hospital admissions and entered data into the Sentry system.
Monitor and ensured the acquisition of medical records for transferred patients, facilitating seamless transitions.
Process medical record requests, upholding confidentiality, and HIPAA compliance.
Managed time and attendance records, ordering supplies, and overseeing the patient index system.
Supervise and mentored junior staff, fostering a collaborative work environment.
Respond promptly to emergency situations and provided medical aid.
Managed over 50 Inmate medical records request per day.
Conduct periodic cell inspections, ensuring cleanliness and compliance with facility standards.
Provide timely medical attention for inmates by coordinating closely with healthcare professionals onsite.
Assist in the transportation of medical trips, always adhering to safety protocols.
Oversee recreational activities among inmates, facilitating positive outlets for energy and promoting physical wellbeing within the facility.
Manage daily population counts, ensuring accurate accounting of individuals within custody at all times.
Implemented data quality control measures to enhance accuracy of patient information.
Managed electronic health records to ensure compliance with legal and regulatory standards.
Federal Learning Specialist
Oracle, INC
Kansas City, MO
01.2023 - 06.2023
Spearheaded the development of a blended curriculum, revolutionizing training for federal clients and teams.
Partnered with federal agencies to drive operational efficiency and client satisfaction.
Collaborated with cross-functional teams to create impactful training solutions.
Led initiatives to address learning gaps and improve employee performance.
Collaborated with a cross-functional team of business partners, content creators, program managers, and designers to produce innovative and impactful training solutions.
Applied expertise in sales enablement, instructional design, and learning consultancy to create engaging instructor-led training (ILT), virtual instructor-led training (VILT), self-paced modules, and assessments.
Acted as a thought leader in exploring and implementing new methods for creating micro and macro learning solutions, significantly improving knowledge retention and application.
Trained over 30 medical professionals in new medical Electronic Health Record and software, Cerner.
Active Duty Soldier
Department of Defense; US Army
Savannah, GA
05.2017 - 01.2023
Coordinated tasks and delegated responsibilities among team members in military operations.
Mentored junior soldiers in their professional development.
Maintained operational readiness by managing weapons systems.
Secured military assets and protected personnel.
Facilitated cross-training to enhance unit skills and contributions.
Trained and mentored new Medical Supply Technicians, establishing high standards in inventory management.
Conducted routine inspections of medical equipment, ensuring compliance with safety regulations.
Managed and controlled the clinic manager's schedule, screening all appointments, calls, and visitors.
Conducted research projects, preparing reports, and proofreading and editing documents.
Scheduled and coordinated meetings, travel, and appointments while preparing agendas and necessary information.
Prepared and provided administrative correspondence and special reports for the Administrative Officer.
Maintained a records management program for a single-mission program with related functions.
Identified issues, gathers and analyzes information, and develops advice and guidance to resolve substantive problems affecting the effectiveness and efficiency of work operations in a program or program support setting.
Trained and mentored over 15 junior soldiers, enhancing team performance and cohesion during exercises.
Education
Master's degree - Healthcare Administration
UNIVERSITY OF ARIZONA
Chandler, AZ
04-2026
Bachelor's degree - Healthcare Administration
Purdue University
Lafayette, IN
06-2020
Job Related Training
FMC Carswell Leadership Class, 2025-09-25 to Present
Health Technician-Correctional (Housekeeping), 2023-11-01 to Present, 1235
Correctional Support Team, 2024-12-01 to Present
Federal Law Enforcement Training Center, 2024-03-18 to 2024-04-05, 176, Brunswick, GA
VA Certification Program, 2024-03-20 to 2024-04-18, Kansas City, MO
Basic Leadership Course, 2019-11-19 to 2019-12-12, 152
Basic Combat Training, 2017-06-01 to 2017-08-03, 560, Fort Sill, OK
University of Arizona CHAMPS Mentor Program
Focuses on program procedure, best practices, etiquette and professionalism, and everything that encompasses the best representation of the University of Arizona Global Campus student life.