Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
5
5
years of professional experience
Work History
Patient Service Representative
CityMD Urgent Care Center
Carle Place, NY
06.2021 - Current
Assisted patients in filling out check-in and payment paperwork.
Took copayments and compiled daily financial records.
Reviewed and corrected claim errors to facilitate smooth processing.
Helped address client complaints through timely corrective actions and appropriate referrals.
Assistant Manager
Calzedonia
Garden City, NY
09.2019 - 05.2021
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
Supervisor
Victoria's Secret PINK
Garden City, NY
10.2017 - 09.2019
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
Worked with management team to implement proper division of responsibilities.
Measured team performance and reported metrics to leadership team members.
Developed training, task and process guidelines and communicated clear and concise directions to employees.
Education
Bachelor Of Arts - Business Communications- Corporate Communications
Baruch College of The City University of New York
New York, NY
09.2022
Associate of Arts - Business Administration And Management - HR
Nassau Community College
Garden City, NY
05.2022
Malverne High School
Malverne,NY
09.2015
Skills
Staff Supervision
Sales Strategies
Customer Service
Customer Loyalty
Inventory and Supply Management
Leadership skills
Timeline
Patient Service Representative
CityMD Urgent Care Center
06.2021 - Current
Assistant Manager
Calzedonia
09.2019 - 05.2021
Supervisor
Victoria's Secret PINK
10.2017 - 09.2019
Bachelor Of Arts - Business Communications- Corporate Communications
Baruch College of The City University of New York
Associate of Arts - Business Administration And Management - HR
Senior Physical Therapist at New York City Department Of Education, New YorkSenior Physical Therapist at New York City Department Of Education, New York