Raelin Jelinek
Davenport,FL
Summary
Flexible Attractions Attendant with proven customer service skills to meet demands of busy entertainment park. Accomplishes tasks with minimal direction. Friendly and willing to interact with guests of all ages to promote rides and attractions and create enjoyable experiences.
Overview
5
5
years of professional experience
Work History
Attractions Cast Member
Walt Disney World Resort
01.2023 - Current
- Enhanced guest experience by providing exceptional customer service and maintaining a positive attitude.
- Assisted in the smooth operation of attractions by efficiently managing wait times and crowd control.
- Maintained safety standards by conducting regular inspections and addressing potential hazards promptly.
- Collaborated with fellow cast members to ensure seamless teamwork and coordinated efforts for optimal guest satisfaction.
Assistant Marketer
Missouri Southern State University, Spiva Library
09.2021 - 12.2022
- Designed themed bulletin boards to attract patrons
- Decorated service desks and study areas to liven up the library
- Set up themed book displays to give patrons a fresh view on what the library has to offer
- Rapidly resolved patron issues in a polite manner to avoid conflict.
- Increased customer engagement through the creation of compelling content for social media channels.
Babysitter
Self Employed
01.2019 - 12.2022
- Made dinners and snack on time in order to not disrupt schedules
- Kept house clean and orderly
- Cared for children ages 2-10
- Ensure the children were bathed and had finished all tasks for the day before putting them to bed on time.
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
Circulation Desk Worker
Missouri Southern State University, Spiva Library
09.2021 - 12.2021
- Shelved books using the Dewey Decimal System to maintain organization
- Documented when library materials were checked in and out in order to know where everything is
- Filled Mobius orders with precision
- Answered phone calls from confused patrons and explained what they needed to know.
Waitress
Southern Fancy Food Truck
08.2020 - 09.2021
- Gathered payment and guaranteed correct change
- Documented customer orders and entered into computer system ensuring accuracy and efficiency
- Handled any complaints patron had in a kind fashion to avoid conflict
- Cleaned cash register, counter-tops, griddles and other equipment ensuring pristine work spaces
- Kept track of inventory and restocked when low on supplies in order to be prepared.
Concession Stand Worker
Pierce City High School
08.2018 - 05.2020
- Assisted with documenting customers orders and relaying them to the cooks to ensure accuracy
- Prepared food in an organized manner to avoid confusion
- Restocked supplies and organized stock guaranteeing efficiency.
Education
Some College (No Degree) - Business Management
Missouri Southern State University
Joplin, MOSkills
- Conflict resolution
- Cash handling experience
- Performance under pressure
- Strong problem-solving
- Order Accuracy
- Product Marketing
Coursework
- Oral Communication
- Written Communication
- Human Resources Management
Timeline
Attractions Cast Member
Walt Disney World Resort
01.2023 - Current
Assistant Marketer
Missouri Southern State University, Spiva Library
09.2021 - 12.2022
Circulation Desk Worker
Missouri Southern State University, Spiva Library
09.2021 - 12.2021
Waitress
Southern Fancy Food Truck
08.2020 - 09.2021
Babysitter
Self Employed
01.2019 - 12.2022
Concession Stand Worker
Pierce City High School
08.2018 - 05.2020
Some College (No Degree) - Business Management
Missouri Southern State University