Raelynn Macias
Simi Valley,CA
Summary
I am a dependable, team working individual. I enjoy fast paced environment. I love welcoming with a smile and doing my work tasks efficiently. I excelled at The Habit Burger Grill by enhancing customer satisfaction. At Crunch Fitness expertly managed client databases and recorded an excel sheet for the district manager of Crunch Fitness. I enjoy doing administrative work and dealing with people such as sales, fixing accounts or making phone calls. Im organized and efficiently when I work on an excel or powerpoint. These jobs so far has showed me how to handle problems and difficult customer questions independently. Overall, working in a skilled environment is where I strive.
Overview
7
7
years of professional experience
Work History
Membership Sales Representative
Crunch Fitness
11.2020 - Current
- Provided exceptional customer service during all stages of the sales process – from initial inquiry through post-sale follow-up – resulting in high levels of member satisfaction and loyalty.
- Successfully transitioned existing customers onto more suitable memberships plans when necessary creating a powerpoint and go through our membership powerpoint to ensure they have enough information.
- Managed client database efficiently, ensuring accurate tracking of contact information, preferences, interactions, and memberships sold and managed an excel sheet for group classes.
- Enhanced customer satisfaction with personalized service, understanding individual needs, and offering appropriate membership plans.
Lead Cashier
The Habit Burger Grill
09.2018 - 08.2020
- Maintained a balanced cash drawer with diligent attention to detail and accurate counting practices.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Assisted customers by answering questions and fulfilling requests.
Education
High School Diploma -
Simi Valley High School
Simi Valley, CA06-2018
Skills
- Customer service
- Sales techniques
- Excel
- Powerpoint
- Organized
- Problem Solving
Timeline
Membership Sales Representative
Crunch Fitness
11.2020 - Current
Lead Cashier
The Habit Burger Grill
09.2018 - 08.2020
High School Diploma -
Simi Valley High School
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