Raelynn Thompson
Marrero
Summary
Dynamic sales professional with a proven track record at Tucker, Albin, & Associates, excelling in customer relationship building and sales closing. Successfully increased revenue by targeting high-potential accounts while fostering trust-based relationships. Adept at utilizing CRM software to enhance client engagement and drive repeat business through effective communication and personalized service.
Overview
8
8
years of professional experience
Work History
Sales Representative
Tucker, Albin, & Associates
10.2023 - Current
- Developed strong client relationships through effective communication and personalized service.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
- Fostered collaborative environment, sharing best practices among sales team.
- Generated additional sales opportunities with upselling and cross-selling techniques.
Spa Director
Planet Beach Spray & Spa
12.2019 - 09.2023
- Collaborated with management to develop budget plans aligned with business goals.
- Led team meetings to communicate objectives, share best practices, and motivate staff.
- Increased sales revenue by implementing effective sales strategies and building strong customer relationships.
- Led staff meetings to discuss customer service and sales goals, operational problems or procedural changes.
- Reduced operational costs by negotiating better deals with suppliers without compromising on quality or service delivery standards.
Assistant Spa Director
Planet Beach Spray & Spa
09.2017 - 12.2019
- Coordinated daily spa operations to enhance customer satisfaction and service efficiency.
- Assisted in developing and implementing marketing strategies to increase client engagement.
- Trained staff on spa protocols, ensuring adherence to service standards and policies.
- Led sales team in achieving quarterly targets through strategic planning and performance monitoring.
Education
High School Diploma -
Thomas Jefferson High
Gretna, LA Skills
- Customer relationship building
- Sales closing
- Customer needs assessment
- Upselling and cross selling
Timeline
Sales Representative
Tucker, Albin, & Associates
10.2023 - Current
Spa Director
Planet Beach Spray & Spa
12.2019 - 09.2023
Assistant Spa Director
Planet Beach Spray & Spa
09.2017 - 12.2019
High School Diploma -
Thomas Jefferson High