Dynamic professional experienced in supervising daily operations and fostering team collaboration. Skilled in problem-solving, training, and implementing quality control measures to ensure adherence to company standards and enhance service delivery.
Work History
Shift Leader
2 Years
Seven Brew | 10.2024 - Current
Trained and mentored new team members, promoting skill development and operational knowledge.
Supervised daily operations, ensuring efficient workflow and adherence to company standards.
Implemented quality control measures, enhancing beverage preparation consistency and customer satisfaction.
Managed inventory levels, coordinating restocking efforts to maintain product availability.
Resolved customer inquiries and complaints promptly, fostering a positive service environment.
Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Host/Server
3 Months
Texas Roadhouse | 06.2024 - 09.2024
Provided exceptional guest service by greeting patrons promptly and ensuring a welcoming atmosphere.
Assisted in managing dining room flow to optimize seating arrangements during peak hours.
Collaborated with kitchen staff to communicate orders accurately and efficiently for timely service.
Maintained cleanliness of dining areas, adhering to health and safety standards consistently.
Answered customers' questions, recommended items, and recorded order information.
Physical Therapist Technician
7 Months
Tmi Sports Medicine & Orthopedics | 06.2022 - 01.2023
Assisted patients with therapeutic exercises and mobility techniques to enhance recovery.
Maintained cleanliness and organization of treatment areas to ensure a safe environment.
Supported physical therapists during patient assessments and treatment sessions for optimal care delivery.
Educated patients on exercise protocols and proper equipment usage to promote compliance.
Prepared therapy equipment and materials for sessions, ensuring readiness for daily operations.
Education
Bachelor of Science - Psychology
Abilene Christian University | Abilene, TX | 05-2027