RaeSimone Smith
Austin,TX
Summary
Dedicated and Customer focused professional with strong communication and problem solving skills. Experienced in providing high quality service, handling customer concerns efficiently, and creating positive experience in fast paced environments. Known for professionalism, teamwork, and the ability to remain calm under pressure while meeting company standards and customer needs.
Overview
2
2
years of professional experience
Work History
Sales Associates
Champs Sports
Austin TX
08.2023 - Current
- Customer Engagement: Greet customers, ask open ended questions to understand needs, and build connections
- Product Knowledge: Be Knowledgeable about all products (shoes, apparel, gear) to offer recommendations
- Teamwork: Collaborate with coworkers to enhance the overall customer journey
- Sales & Service: Deliver sales targets, ensure high customer satisfaction, and provide an excellent shopping experience.
MCB Externship
Orthopedic Specialist of Austin
- Review submitted claims, verify policy coverage, and investigate the details of the claim.
- Accurately document claim information, update records, and ensure proper claim coding and processing.
- Identify potential fraudulent claims and escalate them for further investigation.
- Determine appropriate settlements, authorize payments, and ensure claims are resolved efficiently and effectively.
Education
Certificate Program - Medicals Coding and Billing
The College of Health Professionals
Diploma - undefined
Del Valle High School
Bachelor of Science - Nursing
Galen College of Nursing
Austin, TX09-2029
Skills
- Strong Customer Service
- Leadership
- Communication
- Problem Solving
- Positive Attitude
- Teamwork
- Emotional Control and Patience
Hobbies
Travel, Shopping, Work out
Special Skills
- Helping others
- Organization
- Detailed Oriented
Timeline
Sales Associates
Champs Sports
08.2023 - Current
MCB Externship
Orthopedic Specialist of Austin
Diploma - undefined
Del Valle High School
Certificate Program - Medicals Coding and Billing
The College of Health Professionals
Bachelor of Science - Nursing
Galen College of Nursing