Raeven Landry
Thibodaux,LA
Summary
My skills include but not limited to having a positive attitude, willingness to learn, problem solving, team leading, oral and written communication, and time management.
Overview
13
13
years of professional experience
Work History
Patient Access Representative
Terrebonne General Medical Center
Houma, LA
06.2025 - Current
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
- Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.
Customer Service Representative
Allstate Credit Plan
Houma, LA
06.2024 - 12.2024
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Answer phones
- Take payments
- Make loans
Receptionist
Thibodaux Medical Clinic
Thibodaux, USA
08.2022 - 04.2024
- Checking In Patients
- Verifying Insurances
- Balancing Cash Drawer
- Triage Patients
- Answering Phones
Customer Service Representative
Cash 2 U
Raceland, USA
05.2022 - 08.2022
- Make loans
- Call customers
- Field calls
- Money management
Cashier
Sams Club
Houma, USA
11.2021 - 04.2022
- Run cash register
- Check people out
- Sell credit cards and upgrades
- Money management
Host
Flanagan’s Restaurant
09.2012 - 10.2015
- Restaurant host
- Server
- Money management
Education
Certified Phlebotomist - Phlebotomy
The Learning Bridge Career Institute
Houma, La12.2015
High School Diploma - general studies
Thibodaux High School
05.2013
Skills
- Adaptability
- Team worker
- Organization
- Creativity
- Communication
- Customer service
- Money management
Timeline
Patient Access Representative
Terrebonne General Medical Center
06.2025 - Current
Customer Service Representative
Allstate Credit Plan
06.2024 - 12.2024
Receptionist
Thibodaux Medical Clinic
08.2022 - 04.2024
Customer Service Representative
Cash 2 U
05.2022 - 08.2022
Cashier
Sams Club
11.2021 - 04.2022
Host
Flanagan’s Restaurant
09.2012 - 10.2015
Certified Phlebotomist - Phlebotomy
The Learning Bridge Career Institute
High School Diploma - general studies
Thibodaux High School