RAFAEL CARDENAS
Grand Prairie,TX
Summary
Talented supervisor offering exceptional operations and team management abilities. Closely monitor operations and adjust strategies while empowering staff to independently handle daily needs. Focused on strengthening strategies to keep the business ready for any challenge.
Overview
6
6
years of professional experience
Work History
Team Lead
Sams Club
10.2022 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Built strong relationships with customers through positive attitude and attentive response.
Fitting room specialist
Forever 21
02.2020 - 06.2020
- Oversaw and maintained the fitting room, ensuring that customers service was kept up throughout 100% of there experience in our store
- Regularly swept through the area in and around my station looking for tampored sensors or suspicious characters to ensure minimal product loss
- Maintained a log of hourly profit or loss the store made during my shift
- Regularly close the store, and i would ensure that sales floors was cleaned and organized in a short time period while i secured the end of day numbers to be documented and filed.
Co-manager
RaceTrac
01.2019 - 12.2019
- Oversaw daily operations with a practiced eye, focusing on efficiency, team collaboration and process improvements
- Regularly removed trash, organized tools and checked the shop's equipment to maintain a neat and safe work area
- Optimized business performance with consistent data tracking and analysis of ongoing operations.
Shop manager
The Brass Bean
08.2017 - 11.2018
- Trained and mentored employees to boost individual and team performance
- Delegated assignments based on the employees' knowledge and abilities
- Stayed closely connected with floor operations by engaging customers and offering assistance.
Education
High School Diploma -
Grand Prairie High School
Grand Prairie, TX06.2017
Skills
- Manage employees
- Organize inventory
- Maintain equipment
- Customer relations
- Coordinate schedules
- Motivational Leadership
- Time Management
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Team Lead
Sams Club
10.2022 - Current
Fitting room specialist
Forever 21
02.2020 - 06.2020
Co-manager
RaceTrac
01.2019 - 12.2019
Shop manager
The Brass Bean
08.2017 - 11.2018
High School Diploma -
Grand Prairie High School
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