Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Rafael Delgado

Lincoln,NE

Summary

Experienced Manager with a strong background in hands on operations and problem solving. Strengths include management, customer service, and team leadership and very good attention to deatil and craftsmanship. Demonstrated ability to enhance teams performance through strategic planning of achieving goals. Proven record of success in fostering an environment that promotes teamwork and exceptional customer service.

Overview

5
5
years of professional experience

Work History

Store Manager

Auto Glass Now
Lincoln, NE
09.2022 - Current
  • Implemented efficient systems for tracking stock movement.
  • Recruited, trained and supervised new employees.
  • Established customer service standards and monitored staff compliance.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Resolved customer complaints in a timely manner.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.

Mail Carrier

Unites States Postal Service
Lincoln, NE
04.2021 - 08.2022
  • Collected signatures from recipients of registered mail items.
  • Kept up-to-date knowledge of postal rates, regulations, and procedures.
  • Provided friendly customer service at all times while delivering mail.
  • Organized parcels into appropriate size containers for transport.
  • Sorted mail to be delivered according to route and customer address.

Automotive Technician

Gp Customs
Lincoln, NE
10.2019 - 03.2021
  • Communicated effectively with customers about repair progress and costs involved.
  • Maintained a clean working environment at all times.
  • Very high attention to detail to low and high end vehicles, treating all customers vehicles equal.

Education

High School Diploma -

Lincoln High School
Lincoln, NE
06-2015

Skills

  • Operations Management
  • Team Development
  • Problem-Solving
  • Outstanding communication skills
  • Reliable
  • Hands On
  • Team Leader

Affiliations

  • Competetive weight lifter
  • Car/ Automotive enthusiast

Languages

English
Native/ Bilingual
Spanish
Professional

Timeline

Store Manager

Auto Glass Now
09.2022 - Current

Mail Carrier

Unites States Postal Service
04.2021 - 08.2022

Automotive Technician

Gp Customs
10.2019 - 03.2021

High School Diploma -

Lincoln High School

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Rafael Delgado