Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rafael Diaz

Chicopee,MA

Summary

An organized and hardworking individual looking for a responsible position to gain practical experience.

Overview

23
23
years of professional experience

Work History

Behavior Specialist

Western Massachusetts Training Consortium, Inc.
02.2023 - Current
  • Assisted clients with bathing, oral hygiene, grooming and dressing
  • Assisted with food preparation
  • Accompanied clients to medical appointments
  • Maintained order and cleanliness in client household

Assistant Manager

City Of Holyoke
10.2015 - 02.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations
  • Maintained a clean, safe, and organized store environment to enhance the customer experience
  • Developed strong working relationships with staff, fostering a positive work environment
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies

Cook

Red Lobster
01.2001 - 05.2009
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process
  • Prepared meals efficiently under time constraints for timely service during peak hours
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation

Education

High School Diploma -

Oak Ridge High School
Orlando, FL

Skills

  • Positive Reinforcement
  • Emotional Regulation Techniques
  • Verbal and written communication
  • Behavior intervention
  • Bilingual Spanish/English

Timeline

Behavior Specialist

Western Massachusetts Training Consortium, Inc.
02.2023 - Current

Assistant Manager

City Of Holyoke
10.2015 - 02.2023

Cook

Red Lobster
01.2001 - 05.2009

High School Diploma -

Oak Ridge High School
Rafael Diaz