Rafael Diaz
Chicopee,MA
Summary
An organized and hardworking individual looking for a responsible position to gain practical experience.
Overview
23
23
years of professional experience
Work History
Behavior Specialist
Western Massachusetts Training Consortium, Inc.
02.2023 - Current
- Assisted clients with bathing, oral hygiene, grooming and dressing
- Assisted with food preparation
- Accompanied clients to medical appointments
- Maintained order and cleanliness in client household
Assistant Manager
City Of Holyoke
10.2015 - 02.2023
- Supervised day-to-day operations to meet performance, quality and service expectations
- Maintained a clean, safe, and organized store environment to enhance the customer experience
- Developed strong working relationships with staff, fostering a positive work environment
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies
Cook
Red Lobster
01.2001 - 05.2009
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process
- Prepared meals efficiently under time constraints for timely service during peak hours
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation
Education
High School Diploma -
Oak Ridge High School
Orlando, FLSkills
- Positive Reinforcement
- Emotional Regulation Techniques
- Verbal and written communication
- Behavior intervention
- Bilingual Spanish/English
Timeline
Behavior Specialist
Western Massachusetts Training Consortium, Inc.
02.2023 - Current
Assistant Manager
City Of Holyoke
10.2015 - 02.2023
Cook
Red Lobster
01.2001 - 05.2009
High School Diploma -
Oak Ridge High School
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