Experienced with operational leadership and team management in multiple settings and environments. Utilizes problem-solving skills to navigate complex situations and ensure mission success. Track record of fostering teamwork and maintaining high operational standards.
Hi, I’m
Rafael Figueroa Medina
Elizabeth,NJ
Summary
Overview
19
years of professional experience
1
Certification
Work History
BioReference Laboratories
Phlebotomy Supervisor
08.2023 - Current
Job overview
- Supervised employees at multiple sites and reporting locations to maintain consistent practices across company.
- Monitored customer service and supported staff in resolving patient concerns to maximize workflows.
- Notified management of compliance and workplace safety issues from department and recommended simple solutions.
- Established strong working relationships with referring physicians and other healthcare providers, ensuring timely communication of test results.
US Navy
Navy Chief Petty Officer
04.2006 - 07.2020
Job overview
- Increased operational readiness by conducting thorough training exercises and performance evaluations for junior personnel.
- Contributed to the development of innovative tactics and strategies aimed at increasing mission effectiveness in complex environments.
- Coordinated event planning efforts for successful product launches, conferences, and trade shows.
- Provided mentorship and guidance to new Recruit Division Commanders, contributing to their professional development and success.
Education
Old Dominion UniversityHampton, VA
Bachelor of Science from Cybersecurity
12-2022
University Overview
Skills
- Team leadership
- Adaptable problem-solving
- Professionalism and ethics
- Quality control guidelines
- Time management proficiency
- Network security
Certification
AWS Cloud Practicioner
Languages
Spanish
Full Professional
Timeline
Phlebotomy Supervisor
BioReference Laboratories
08.2023 - Current
Navy Chief Petty Officer
US Navy
04.2006 - 07.2020
AWS Cloud Practicioner
Old Dominion University
Bachelor of Science from Cybersecurity
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