Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Rafael Gaitan

Vancouver,WA

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Customer focused, committed to understanding what a customer needs to offer them complete solutions.

Overview

13
13
years of professional experience

Work History

Assistant Manager

FedEx Office
Vancouver, WA
10.2018 - Current
  • Analyzed business performance data and forecasted business results for upper management.
  • Resolved conflicts between team members in an effective manner.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Created reports on sales trends, inventory levels, and financial data.

Flooring Specialists

Home Depot
Albany, OR
03.2015 - 08.2018
  • Created itemized, accurate paperwork detailing expected costs and timeframe for installation services.
  • Computed purchases and received and processed cash or credit payment.
  • Resolved customer complaints promptly and efficiently when they arise during a project.
  • Answered customer inquiries regarding product features, pricing, and availability.

Postal Clerk

USPS
Phoenix, AZ
11.2011 - 03.2015
  • Answered customer inquiries regarding services provided by the Post Office including package tracking information.
  • Weighed packages for shipping and applied appropriate postage stamps or labels.
  • Processed passport applications according to established guidelines.
  • Assisted in maintaining cleanliness of work area throughout shift.

Education

Some College (No Degree) - Engineering

Arizona State University
Tempe, AZ

High School Diploma -

Raymond S. Kellis HS
Peoria, AZ
05-2007

Skills

  • Sales monitoring
  • Budget assistance
  • Adobe creative suite (photoshop, illustrator, Acrobat)
  • Graphic and media design
  • Employee performance evaluations
  • Inventory management
  • Customer service
  • Verbal and written communication

Accomplishments

  • Beacon Award -2019 Manhattan, NY

Timeline

Assistant Manager

FedEx Office
10.2018 - Current

Flooring Specialists

Home Depot
03.2015 - 08.2018

Postal Clerk

USPS
11.2011 - 03.2015

Some College (No Degree) - Engineering

Arizona State University

High School Diploma -

Raymond S. Kellis HS

Similar Profiles

CREATE PROFILE
Rafael Gaitan