Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rafael Gonzalez

Miami,FL

Summary

Customer service professional with experience in providing reliable parking assistance. Proven skill in handling different situations with poise and professionalism. Quickly handles customer service issues, expertly parks cars and maintains safe and secure parking experience for guests. Talented laborer with solid experience, teamwork abilities and understanding of safety. Competent helping teams complete work through effective materials handling, trash removal and equipment operation.

Overview

2
2
years of professional experience

Work History

EVS Technician

WFB
02.2023 - Current
  • Delivered exceptional customer service when interacting with patients, family members, visitors, and colleagues alike, fostering a positive atmosphere within the hospital environment .
  • Promoted a healthy environment for patients, visitors, and staff through diligent maintenance of high cleanliness standards.
  • Supported hospital operations through timely completion of cleaning assignments, contributing to a well-maintained facility.

Valet Parking Supervisor

Usa Valet Parking
09.2022 - Current
  • Enhanced customer satisfaction by efficiently managing valet operations and addressing concerns promptly.
  • Reduced wait times for guests by streamlining vehicle retrieval processes and optimizing staff deployment.
  • Improved team performance through regular coaching, feedback sessions, and professional development opportunities.
  • Ensured high levels of service quality by conducting thorough employee training and emphasizing the importance of attention to detail.

Education

High School Diploma -

Colegio Instituto Carolina

Skills

  • Employee Scheduling
  • Incident Reporting
  • Policy Enforcement
  • Staff Training and Development
  • Tread Installation
  • Carpet Stretching
  • Job Planning
  • Job Site Preparation
  • Reliability and punctuality
  • Sanitation Procedures
  • Healthcare facility standards
  • Cleaning Protocols

Languages

English
Spanish

Timeline

EVS Technician

WFB
02.2023 - Current

Valet Parking Supervisor

Usa Valet Parking
09.2022 - Current

High School Diploma -

Colegio Instituto Carolina
Rafael Gonzalez