Summary of Qualifications: I work well under pressure with minimal supervision to project deadlines. I have experience in managing multiple projects. I have advanced experience in trouble shooting, problem resolution and customer service. I have great communication skills. Fluent in Spanish and English
Overview
16
16
years of professional experience
1999
1999
years of post-secondary education
Work History
T.J.X Marshalls LOSS PREVENTION DETECTIVE
T.J. Maxx
Manhattan, New York
10.2019 - Current
Monitored store premises for suspicious activity and potential theft.
Conducted thorough investigations into incidents of loss or theft.
Collaborated with management to develop loss prevention strategies.
minimize theft and fraud in retail environments, both external (shoplifting) and internal(employee theft).Working with Law Enforcement:Apprehensions.Investigations.Safety Audits:Surveillance:Security Checks
Ground Service Ramp Agent Lead
G.S.I Ground Service International)
Jamaica, NY
08.2009 - 10.2019
Loaded and unloaded baggage from aircraft in compliance with safety protocols.
Operated ground support equipment for efficient aircraft servicing.
Conducted safety checks on equipment and vehicles before use.
Check aircraft.
Connect electrical power unit to aircraft.
Position passenger stairs/Jet way to aircraft.
Replenish water supply and service lavatories
Connect tow bar and tug for push back or towing aircraft.
Provide air start and air-conditioning.
Operate headset/radio to provide communication between ground crew, flight crew, and tower.