Rafael Jacobo
Alice
Summary
Dynamic Supervisor with a proven track record at JAM Universal Service, skilled in training and mentoring staff to enhance operational efficiency. Recognized for implementing process improvements that reduced downtime by 20%. Adept at complex problem-solving and fostering a collaborative team environment, ensuring high performance and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Supervisor
JAM Universal Service
Midland, TX
01.2026 - Current
- Supervised daily operations to ensure compliance with safety and quality standards.
- Trained new staff on operational procedures and best practices for efficiency.
- Coordinated workflow among team members to optimize productivity and resource allocation.
- Implemented process improvements that enhanced operational effectiveness and reduced downtime.
- Conducted performance evaluations and provided constructive feedback to team members.
- Developed training materials to enhance staff understanding of equipment usage and safety protocols.
- Monitored inventory levels, ensuring timely replenishment of supplies for uninterrupted service delivery.
- Resolved team conflicts proactively, fostering a collaborative work environment conducive to high performance.
Mechanic Assembler
SMS Group
Sinton, TX
04.2026 - 12.2026
- Diagnosed and repaired mechanical issues in various equipment, ensuring optimal performance and safety.
- Performed routine maintenance on machinery, enhancing reliability and reducing downtime.
- Collaborated with team members to troubleshoot complex mechanical problems, fostering a cooperative work environment.
- Adhered to safety protocols while operating tools and machinery, maintaining compliance with industry standards.
- Assisted in training new mechanics on proper repair techniques and equipment usage, promoting skill development.
- Implemented process improvements that increased workflow efficiency in repair operations.
- Managed inventory of spare parts and tools, optimizing resource availability for maintenance tasks.
- Led diagnostic assessments for malfunctioning equipment, prioritizing repairs based on urgency and impact on operations.
- Inspected and tested equipment to locate worn and damaged parts.
Journeymen
Repcom
Corpus Christi, TX
01.2024 - 12.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
Education
Welding Certificate - Welding
Southerns Career Institute
Corpus Christi, TX09.2025
High School Diploma -
Agua Dulce
Agua Dulce, TX05.2023
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Employee motivation
- Decision-making
- Complex Problem-solving
Timeline
Mechanic Assembler
SMS Group
04.2026 - 12.2026
Supervisor
JAM Universal Service
01.2026 - Current
Journeymen
Repcom
01.2024 - 12.2024
Welding Certificate - Welding
Southerns Career Institute
High School Diploma -
Agua Dulce