Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Rafael Lopez

Laredo,TX

Summary

Dynamic and dedicated cashier with proven expertise at McDonald's Restaurant, excelling in customer service and cash handling. Recognized for enhancing customer loyalty through effective conflict resolution and efficient transaction processing. Committed to maintaining high standards of cleanliness and organization, contributing to a significant reduction in queue times and improved customer satisfaction.

Overview

2
2
years of professional experience

Work History

Cashier

McDonald's Restaurant
05.2025 - Current

Worked flexible schedule and extra shifts to meet business needs.

“I have taken over 20+ customers orders and helped served and made their orders, while also making sure every customer was satisfied and attended at all times.”

  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Improved efficiency, organized checkout area for optimal workflow.
  • Facilitated positive shopping experience, greeted customers warmly upon entry.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Streamlined checkout process for increased efficiency and reduced waiting times.

Landscape Worker

LG Truck and Trailer Services
04.2023 - 01.2025

I help maintain the environment and facility clean, by keeping grass trimmed and pavement looking professional.

  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Maintained clean worksites throughout projects by removing debris, trimming overgrown plants, and keeping tools organized.
  • Handled hedge, bush, and shrub trimming.
  • Ensured safety on job sites by following proper procedures for operating power tools and heavy equipment.

Education

High School Diploma - Business Administration And Management

United South High School
4001 Los Presidentes Ave
05.2027

Skills

  • Customer service
  • Reliability and punctuality
  • Basic math
  • Credit and cash transactions
  • Dependability and reliability
  • Problem-solving
  • Honest and dependable
  • Complaint resolution
  • Ordering and stocking
  • Clear communication
  • Written and verbal communication

Affiliations

I am currently in football and baseball in my highschool playing for the jv teams.

Timeline

Cashier

McDonald's Restaurant
05.2025 - Current

Landscape Worker

LG Truck and Trailer Services
04.2023 - 01.2025

High School Diploma - Business Administration And Management

United South High School