Rafael Macias
Fresno
Summary
Proven leader and effective supervisor at Ace Parking, adept in staff management and enhancing customer satisfaction. Excelled in training and mentoring teams, boosting productivity through innovative workflow solutions. Demonstrated excellence in customer service, aligning with organizational values and achieving significant improvements.
Overview
4
4
years of professional experience
Work History
Supervisor
Ace Parking
02.2021 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Education
Fresno City College
Fresno, CASkills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
Timeline
Supervisor
Ace Parking
02.2021 - Current
Fresno City College
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