Rafael Mondragon

• Enhanced guest experience by embodying various scare roles and maintaining character throughout performances.

• Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.

• Maintained clean and comfortable environments in the casino and restrooms buildings by vacuuming, cleaning and wiping down the slot machine and other tasks as assigned.

• Greeted customers entering store and responded promptly to customer needs. Assisted the servers when needed as a back up. Also assisted the kitchen as a back up dish washer when needed as well.

• Maintained a clean and organized workspace, promoting a welcoming environment for customers. Prepared orders and assisted in the kitchen when assigned.

Maintained a clean and organized workspace, promoting a welcoming environment for customers. Prepared orders and assisted in the kitchen when assigned.

• Collaborated with team members to maintain a clean, organized, and safe work environment in the stockroom.