Rafael Morales-Velez
Yakima,Washington
Summary
Dependable Crew Member with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in customer service, cleaning, organizing, and preperation
Overview
1
1
year of professional experience
Work History
Crew Member
McDonald's
Selah, WA
09.2022 - 08.2023
- Educated customers on menu items, product ingredients and nutritional values.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Assisted in the preparation of food items such as sandwiches, ice cream, and pastries
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Adhered to health department regulations regarding food handling procedures.
- Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
- Completed closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Followed all safety guidelines while operating equipment such as sharp equipment, chemicals, fryers and ovens.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
Education
High School Diploma -
A.C. Davis High School
Yakima, WA06-2023
Skills
- Cleaning
- Sanitizing
- Inventory Counts
- Customer Service
- Table Setting Knowledge
- Employee Interaction
- Workforce Management
- Clear Communication
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
References
References available upon request.
Timeline
Crew Member
McDonald's
09.2022 - 08.2023
High School Diploma -
A.C. Davis High School
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